AI Summary Customers consistently praise Genesis for exceptional customer service, professionalism, and knowledgeable staff, particularly highlighting Michael Adams and Paul for their helpfulness and responsiveness. Clients appreciate the direct communication with company owners and the company's dedication to finding tailored solutions. The phone system upgrades and IP phone services are well-received, with timely support and follow-up service noted as outstanding. Overall, Genesis is recognized for going above and beyond to meet client needs, making the experience simple, fast, and highly
Genesis Communications of Rochester, Inc. provides VoIP Services and related IT solutions in Rochester, New York.
The customer service and knowledge is exceptional. HIghly recommend. Read more →
AI Summary Customers consistently praise Robert Murray and his company for exceptional service, extensive knowledge, and strong communication skills. Many highlight long-term loyalty, with some having been clients for over 20 years. Robert is noted for his responsiveness and willingness to assist even potential customers. The company excels in designing and supporting cost-effective phone systems tailored to business needs, with ongoing support and reliability highly valued. Overall, clients express strong satisfaction and recommend the services
Patriot Communications of Rochester NY provides VoIP Services and related IT solutions in Rochester, New York.
Our business' most loyal service provider for over 20 years! Read more →
AI Summary The reviews consistently reflect a positive experience with the product or service, as indicated by multiple 4-star ratings over several years. Customers appreciate the reliability and quality, with no significant complaints noted. The steady ratings suggest sustained satisfaction and trust in the
OneStream Networks, a CallTower Company provides Network Management and related IT solutions in Rochester, New York.
No Reviews found
AI Summary The reviews reflect generally positive experiences with the vendor, highlighting quick service and reliability. Some customers praise the vendor as the best they've used, emphasizing efficient transactions. However, there are concerns about product functionality and customer service integrity, including issues with a returned item and dissatisfaction with honesty. Overall, the feedback suggests a mix of satisfaction with promptness and vendor quality, tempered by isolated negative experiences related to product performance and company
PICS Telecom provides VoIP Services and related IT solutions in Rochester, New York.
quick in & out Read more →
AI Summary All customer reviews are highly positive, with each rating being a perfect 5 stars. The consistent top ratings indicate strong satisfaction with the product or service. Owner responses to each review suggest active engagement and attentiveness to customer feedback, enhancing the overall customer
Rel Comm Inc. provides VoIP Services and related IT solutions in Rochester, New York.
No Reviews found
Rochester Network Cabling & Fiber Optic provides Network Management and related IT solutions in Rochester, New York.
AI Summary Rochester Network Cabling & Fiber Optic provides Network Management and related IT solutions in Rochester, New York.
No Reviews found
CSNY, Inc. provides VoIP Services and related IT solutions in Rochester, New York.
AI Summary CSNY, Inc. provides VoIP Services and related IT solutions in Rochester, New York.
No Reviews found
Tele Data Com, Inc. provides VoIP Services and related IT solutions in Rochester, New York.
AI Summary Tele Data Com, Inc. provides VoIP Services and related IT solutions in Rochester, New York.
No Reviews found
Frequently Asked Questions
There are 8 MSPs operating in Rochester, offering local and remote IT services.
Top providers include Genesis Communications of Rochester, Inc., Patriot Communications of Rochester NY, OneStream Networks, a CallTower Company, ranked using AI Trust Scores and reviews.
Common services include Managed IT Services, Cloud Services, IT Support, IT Consulting, IT Services For Small Business, along with cybersecurity and cloud solutions.
Managed IT Services in Rochester
Businesses in Rochester increasingly rely on Managed Service Providers (MSPs) to handle IT infrastructure, cybersecurity, and cloud operations. With 8 providers available, companies have access to a wide range of services tailored to different industries and business sizes.
The MSP market in Rochester is growing, with providers offering essential IT support, cloud solutions, and cybersecurity services to local businesses.
Common services offered by MSPs in Rochester include:
- Managed IT support and helpdesk services
- Cybersecurity and threat protection
- Cloud infrastructure and migration
- Network monitoring and maintenance
- Backup and disaster recovery
Choosing the right MSP depends on your business size, industry requirements, and growth plans. Comparing multiple providers helps identify those with consistent performance, strong customer reviews, and reliable support.