180 Pros in Baton Rouge: 4.9-Star MSP Reviews & Trust Score

180 Pros is a Security-First MSP based in Baton Rouge, holding a 4.9/5 rating across 77 reviews. Customers most often mention Fast response times, Helpful support team, Security-focused operations, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 4.9 (77 reviews) AI Trust Score: 95/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for 180 Pros

95
Trust Score
26
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Baton Rouge, Louisiana

180 Pros Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Security-focused operations
pros
always

AI Review Intelligence Summary

Based on 26 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, a security focus.

Customer Review Highlights

Nicky Chenevert

If anyone is needing a great IT company, 180 Pros is amazing. Jacob Sanders and his amazing team are so helpful. I want to thank Spencer, Peyton, Michael and Craig for all their help. Super nice guys and extremely knowledgeable. Thank you …...

Gail Narcisse

They are very polite and helpful no matter how many times I have to call. 180s always come when you schedule an appointment. Thanks guys!! Great job!!!...

Isabella McLaughlin

The business I work for uses 180 pros for our IT support and they are nothing but great! I’ve only had a couple IT issues, but each issue was addressed promptly and fixed in a short amount of time. Every person I’ve spoken with has been so …...

tracey weakley harmon

180 pros has always been so helpful to me. When I call with my unusual IT issues they remain patient with me and walk me through the issue. There is no IT issues they can’t fix. I highly recommend...

Terrasia Kitts

180 Pros are an amazing IT company. They employ some of the most skilled individuals in the area who really know how to get the job done! They are patient, reliable, and consistent with their work. There's truly no other company like them!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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