765 Coeur d'Alene - MSP Reviews, Trust Score & AI Analysis

765-Tech operates as a Balanced MSP with notable strengths in Helpful support team, Professional client interactions. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.8 (154 reviews) AI Trust Score: 85/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for 765

85
Trust Score
25
Analyzed Reviews

😊 Positive: 92%

😐 Neutral: 0%

😠 Negative: 8%

🌐 Visit Website

Coeur d'Alene, Idaho

765 Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professional client interactions
computer
tech
laptop

AI Review Intelligence Summary

Based on 25 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support, professionalism.

Customer Review Highlights

din cda

A spontaneous failure to boot gave a code for bad power to cpu. I took the PSU in for a test. They hooked it up, confirmed the unit's health, and we were able to conclude that the motherboard had failed. ... All of this without charging …...

Therese Grant

765tech deserves a 5 star+++++ rating. Daniel moved everything perfectly from my old laptop to the new one without problem. Then we ran into complications with permissions from my former workplace. …...

Nicole Alexander

Very knowledgeable, kind and fast turn around. Willing to answer all my silly questions and address my concerns with kindness and professionalism. I would highly recommend them to anyone with computer needs!...

jeronimo412

I contacted them about a possible problem I was having with my video card they told me to come in it took me 10 minutes while they checked it out didn't charge me. Super nice folks highly recommended...

Hendrik Keyser

Extremely helpful and efficient group. I wasn't exactly sure what the problem with my PC was, but they got it within two days, and once the part needed arrived had it fixed and working perfectly in very short order. Would highly recommend and will go here again if I have tech issues in the future....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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