A MSP Review: Ratings, Trust Score & Services in Olympia

A+ Computers Olympia is a Established, High-Volume MSP based in Olympia, holding a 4.4/5 rating across 69 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.4 (69 reviews) AI Trust Score: 94/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for A

94
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Olympia, Washington

A Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

computer
awesome
dell
issue
nice

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Abraham

Tom is great. I wanted a cheap laptop to start writing on, and he had plenty immediately. I was pushing close to 5pm closing time, but he was more than happy to stay late and get one ready for me. Totally awesome dude....

CozyOly

Nice guy who gave us honest computer shopping advice and made us laugh :) I would bring my computer repair needs here for sure....

jennifer moore

I wen here months back for some work colaboration incould not get done anywhere. This couple is amazing. They are friendly, caring, and really relaxed. I dis not go to there olace openly and was dressed as a man but theybwere none the less …...

Sandy Crowell

When I needed to replace my broken computer with the screen literally falling off, Tom went to work promptly. He downloaded my files and set up a refurbished Dell so I could easily access everything I need before a disaster wiped it all out. His prices were reasonable for all he did. I would recommend A+ in a heartbeat....

Boring Bivalve

These guys are awesome. I bought 2 Dell laptops for my business. Right after buying the first one, it started having a weird issue, I called up A+ and they were SO nice about helping me figure out the issue - apparently the computer was …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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