Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Bellevue, Washington
A Plus Computer Tech Quotes?Based on 5 reviews averaging 3.6 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.
Cons: - Left loose screws in my laptop …...
I've had ongoing issues with my MACPro Laptop for over three months. The technician (Shane Ofoia) arrived at my work site shortly after I contacted the company, and thoroughly inspected my system and the surrounding environment in which I …...
I brought my laptop in because the microphone wasn’t working. They “fixed” it but now 4 months later it stopped working. I was rudely informed they have a 30 day policy and I could bring it in and pay a new charge, or not. It’s bad …...
Wow… Never have I been so impressed with a business like I am with A Plus Computer Tech. From the moment I walked in the door I felt like family. The gentleman with the funny mustache was so polite yet assessed my uniquely complex situation …...
Fast, polite and very knowledgeable service. I needed a hard drive installed in a small tower I had bought. Usually can do it myself but this one was a beast. They took care of it in 20 minutes and very well done....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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