A Plus Systems Group (Mankato) - 3.2/5 Rated MSP Reviews & Services

A Plus Systems Group/Q InfoTek (Computer & IT Division) is a Balanced MSP based in Mankato, holding a 3.2/5 rating across 9 reviews. Customers most often mention Fast response times. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
A Plus Systems Group/Q InfoTek (Computer & IT Division) logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 3.2 (9 reviews) AI Trust Score: 36/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for A Plus Systems Group

36
Trust Score
8
Analyzed Reviews

😊 Positive: 50%

😐 Neutral: 0%

😠 Negative: 50%

🌐 Visit Website

Mankato, Minnesota

A Plus Systems Group Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times

Most Common Customer Feedback Themes

Fast response times
love
called
computer
management

AI Review Intelligence Summary

Based on 8 reviews averaging 3.0 stars, overall feedback is mixed. Customers most often mention responsive support.

Customer Review Highlights

Roshan Adhikari

Not a place for public to buy electronic stuffs. I needed a usb drive and went to the door and rang the bell. Very rude response. Being out of town asked if there was any place near by and just said nope....

Janet Meegan

They told me it would be a week to fix. Called today. They haven’t even ordered the part....

Dear Carla

The new owners and management are courteous and knowledgeable. Say hi to the cute shop dog too....

Kimberly Salisbury

I had a question about Microsoft Office 365 and not only were they responsive, but they were courteous and offered me a few other options to fit my needs. For any other issues I have with my computer, I'll definitely be taking my machine to Wendy & Rock, the new owners and managers....

Melissa Sailor

Q Info Tek is under new management. I love how you've remodeled the store to make it your own. I can't wait to take one of your QuickBook classes. Thanks for the tour of the building....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss A Plus Systems Group/Q InfoTek (Computer & IT Division).


No discussions yet. Be the first to ask a question about A Plus Systems Group/Q InfoTek (Computer & IT Division).

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>