Advanced Computer Technologies (East Hanover) - 5.0/5 Rated MSP Reviews & Services

Advanced Computer Technologies, LLC is a Established, High-Volume MSP based in East Hanover, holding a 5.0/5 rating across 74 reviews. Customers most often mention Fast response times, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 5 (78 reviews) AI Trust Score: 96/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Advanced Computer Technologies

96
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

East Hanover, NJ

No address listed

Advanced Computer Technologies Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Personalized service
Professional client interactions
always

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, personalized service, professionalism.

Customer Review Highlights

HRA CALENDAR

Prompt resolution of my issue. I was not able to proceed with any task until space was cleared and they recognized the urgency of the situation and took care of it immediately....

Phyllis Norton

Review: We’re an ophthalmic ambulatory surgery center and recently partnered with Advanced Computer Technologies to support our relocation and growth. Their team manages IT for our current location while helping us design and build out our …...

Denise

Shan from ACT very helpful. Answered all my questions and fixed printer problems....

Madelane Quijada

Shan is a great asset to the team! Could not imagine going live at a new office without his help!...

Konstantine K

Shan is amazing! Always makes our new integrations so much easier....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Clutch AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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