Advanced Computer Technologies East Hanover - MSP Reviews, Trust Score & AI Analysis

Advanced Computer Technologies, LLC operates as a Balanced MSP with notable strengths in Fast response times, Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking High-touch IT support.
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⭐ 5 (74 reviews) AI Trust Score: 95/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Advanced Computer Technologies

95
Trust Score
5
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

East Hanover, NJ

No address listed

Advanced Computer Technologies Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
always
support
responsive
patient

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support.

Customer Review Highlights

Phyllis Norton

Review: We’re an ophthalmic ambulatory surgery center and recently partnered with Advanced Computer Technologies to support our relocation and growth. Their team manages IT for our current location while helping us design and build out our …...

MELISSA JONES

Shan came out to office city line and Frankford. He installed two desk tops help ke set up all of my authentication for me to work more efficiently. This is his third or fourth time coming out and he's always phanamael . He's a 10 out of 10 would love for him to come out every time. Hard at work!!!!!...

Annmarie Soganic

Shah at ACT is great. Alway responsive and very patient with us that are not very computer suave. He always prompt in returning my calls. Great Customer service!!...

Kathy

Daniel and the rest of the ACT team are great! They deliver reliable, responsive, and expert IT support. Their team solves issues quickly and keeps our systems running smoothly. Highly recommend....

Rita Santora

ACT is hands down the best IT support company I have ever worked with. In healthcare, our business runs on technology—we simply can’t provide great patient care without it functioning smoothly. ACT understands that and always delivers. …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Clutch AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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