Advanced Network Design MSP Review: Ratings, Trust Score & Services in Oklahoma City

Advanced Network Design | Managed IT Services | IT Support is a Balanced MSP based in Oklahoma City, holding a 5.0/5 rating across 48 reviews. Customers most often mention Fast response times, Helpful support team, Professional client interactions, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (49 reviews) AI Trust Score: 90/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Advanced Network Design

90
Trust Score
41
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Oklahoma City, Oklahoma

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MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Professional client interactions
years
always

AI Review Intelligence Summary

Based on 41 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, professionalism.

Customer Review Highlights

Kathleen Yang

We’ve had such a great experience working with Michael! He’s incredibly knowledgeable, helpful, and always willing to jump in when we have an issue even when it's not related to what he is there for. He explains things clearly, is quick to …...

Fallon Leonard

The best IT team I've ever worked with! Their all funny too, which hasn't always been my experience with IT. As the Practice Manager for a small startup private practice, I can confidently say that every interaction my staff and I have had …...

Kendra McBride

I would like to give a shout out to Advance Network Design, and especially to Mike Phillips - IT. I was having problems with my scanner and Mike remoted in and was able to fix it. In addition, he went above and beyond to teach and show me …...

Tasha Enix

We have worked with Advanced Network Design (AND) for several years and and the whole team is friendly, knowledgeable, and quick to respond to all issues that arise. …...

Erin Wyer

We appreciate the responsive if an issue arises. Our school has been running smoothly with the help of Advanced Network Design....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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