Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 92.307692307692%
😐 Neutral: 0%
😠 Negative: 7.6923076923077%
Charleston, West Virginia
Advantage Technology Quotes?Based on 13 reviews averaging 4.7 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.
They lost our business account information in a recent merger. We lost $1400 worth of prepaid services. We called and were told that they didn't have our information and we could pay, again, for more service lol. I told them I had the receipt and email etc but they could care less. Bad customer service. Zero accountability....
Excellent people and service!...
Great IT solutions, and very patient and polite staff....
Took care of our issue quickly & professionally. Thank you very much....
I have worked with Advantage for years and have never had a bad experience. They spend time understanding your organization's needs before rushing to sell you the most expensive solutions. Everyone I have worked with has been very friendly, and knowledgeable and I've felt they had my best interests in mind....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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