Ai Smart MSP Review: Ratings, Trust Score & Services in San Bernardino

Ai Smart is a Established, High-Volume MSP based in San Bernardino, holding a 3.9/5 rating across 171 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 3.9 (171 reviews) AI Trust Score: 76/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Ai Smart

76
Trust Score
6
Analyzed Reviews

😊 Positive: 83.33%

😐 Neutral: 0.00%

😠 Negative: 16.67%

🌐 Visit Website

San Bernardino, California

Ai Smart Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

came
thomas
lock
amazing
taken

AI Review Intelligence Summary

Based on 6 reviews averaging 4.3 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Lola B

Lizette was amazing today! She went above and beyond answering my questions. She's very personable and if she does not know the answer, she reaches out until she finds it. Excellent customers skills!...

Dragonfly Stillness

Tomás Luna and Zulma Lopez have taken such good care of me over the past 9 years, delivering the best service, and always reminding me when payment is due!...

Erica West

I came to the store because I was unable to complete my rental online due to me having my own locks. Not only did Thomas explain the safety reason why they have this policy went the extra step to walk me to a unit to show me how it was …...

jaimie darling

My wife came to cubesmart to rent a storage unit and was very well taken care of by Thomas! The excellent customer service was very appreciative. Thank you Thomas! Glad we came to CubeSmart knowing they have great customer service, they are worried about their customers safety and they go above and beyond....

Rod Walker

Don’t rent here bring your own lock. Don’t buy a lock from them, but they tell you you have to get a lock from them for a reason because they have a master key. They steal all your belongings. Their cameras don’t work me and my family were …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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