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Alaska Computer Support

Anchorage, Alaska

5 (53 reviews)

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📈 AI Insights

90
Trust Score
49
Analyzed Reviews

😊 Positive: 100

😐 Neutral: 0

😠 Negative: 0

About Alaska Computer Support

Alaska Computer Support is a managed IT service provider based in Anchorage, Alaska, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Alaska Computer Support should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Alaska Computer Support consistently delivers exceptional IT services characterized by expert knowledge, prompt responsiveness, and outstanding customer care. Clients praise their courteous and efficient staff, including standout technicians like Oz and Rodney, who resolve complex issues swiftly. The company excels in upgrading and repairing electronics, offering personalized solutions that exceed expectations. While some find pricing slightly higher, the value and reliability justify the cost. Long-term partnerships and repeat business highlight their trustworthy and professional approach, making them a top choice for both individual and business tech support needs.

Our Analysis of Alaska Computer Support

Based on available data, customer reviews, and service offerings, Alaska Computer Support appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Anchorage often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Anchorage for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Alaska Computer Support is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Anchorage.

How to Choose Between Alaska Computer Support and Other MSPs

When comparing Alaska Computer Support with other providers in Anchorage, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Alaska Computer Support

What services does Alaska Computer Support offer?

Alaska Computer Support provides Managed IT Services, .

Where is Alaska Computer Support located?

Alaska Computer Support is based in Anchorage, Alaska.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Anchorage typically depends on the size of your business, number of users, and level of support required. While exact pricing for Alaska Computer Support may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 53

Been looking for a good place to take my electronics and wow did these guys set me and my son up! Took my sons old Frankenstein computer in and they called me back with total upgrade computer with game specs for way under the worth price. Will definitely be taking all my electronics here from now on.

Great local computer support!

Oz was very knowledgeable, courteous and efficient. Great job

Every experience I've had with Alaska Computer Support has been wonderful. I've worked with them at my job for the last three years and I love communicating and working when them any time I can!

Alaska Computer always provides us with 5 star service. Any question, big or small, they are so willing to help and very knowledgeable on every subject.

Alaska Computer Support offers excellent computer services and is timely with their response time and their work. We are very happy with our partnership with them.

Excellent service received from Alaska Computer Support, they were very helpful and efficient and succeeded in resolving a very unusual problem with my Samsung Tablet. I cannot recommend them highly enough, we went on a recommendation and I can certainly confirm this.

I called around 8 AM with VPN issues and was helped immediately. As usual, my problem was resolved quickly and I was back to working within a few minutes. Thanks!

Wow! I just called this place to help me connect a keyboard to my laptop which was just not working for me. I got Rodney and he got it all fixed and even helped me add the keyboard to my ipad so I can just switch back and forth between them. So helpful, courteous, patient, and efficient. I highly, highly recommend this business!

Always prompt at returning calls and helping solve whatever issues we're having with patience.

Love these guys. They have selected their people extremely well. Worked with a few IT companies over the years. These guys are SOLID. Great communicators, great personalities, patience thru the roof, and VERY responsive.

They know their “stuff”

Alaska Computer Support continually provides top shelf service. Any issues or concerns are addressed in a timely manner. Staff is knowledgeable and always goes above and beyond.

ACS has been my number one goto for many years. Never once have they let me down and always make time for any “IT Emergencies”. Recently, I had an issue that Geek Squad shrugged and ACS solved within 2 min. Dropping my Geek Squad …

I have used Alaska Computer Support with several different businesses through out the years. They have always come through and their entire team is very professional. Highly recommend! …

Quick response and fix to my computer issue. Thank you for your services.

Went in for a tune-up on an antique PC. Left with a lot more work done than I paid for. These folks are enthusiastic about what they do!

I had a complicated C-drive issue that technician Oz Duran was able to fix. I have always received Excellent Service from Alaska Computer Support over many years. Comforting to know that they are just a phone call or computer click away.

I think you guys are very nice people but I don’t really know what happened yesterday and I’m so happy right now and I will recommend this thing thank to everyone who encouraged

Very helpful, had my problem fixed in just a couple hours and I had my computer back same day. They even dusted out my case for me which is awesome. A little on the expensive side, but if I ever have a problem that I can’t fix I’ll definitely be back. Shout out to Rodney and Brandon for the good work.

I had a tech problem and I know more about Pluto than tech issues. Alaska Computer Support cleaned the 'mess' up in about 10 minutes!!!!!

Alaska’s BEST IT support team!!!

I have been with Alaska Computer Support almost 10yrs, from the start they have been attentive to our needs. So happy to have them on my side.

We have been customers of Alaska Computer Support for many years and have never been disappointed in their service. Nine years ago they migrated us from in-house server to the cloud making us completely paperless. With our set up, we rarely …

I called a few places to have my tower looked at and when I called Alaska Computer support I knew this was the bread winner. Rodney Duncan (Operations manager) was so quick to help and was super kind as well. I was able to bring it down and had it fixed in no time. Definitely would recommend this place for others.

Alaska Computer Support is amazing. I contacted them after spending hours both myself and on a chat with Microsoft to repair my outlook email account. It turned out to be very complicated but they got it to work and I am so grateful. …

Fast Response time and Great Service. My company has been using Alaska Computer Support for over 5 years now and we cant imagine using someone else. They have friendly techs who know what they are doing. From minor issues on the computer to backing up our server, they have us covered.

Fast, efficient, reasonable.

Alaska Computer Service has consistently provided this tech-challenged septuagenarian with the help I needed to overcome my computer challenges. Often in the office or occasionally remotely. Their colleague Oz was of particular help …

Very professional while being a down to earth team.

It is rare to find a support team that has passion and dedication to their customers ? …

Antonio was fantastic -- right on time, got straight to work, listened to me describe the problem, and found the error right away. He told me what the problem was so I can avoid it in the future. I called this company because about a year …

AK Management Consulting has been through 4 or 5 different I T servicing companies in the last 12 years. Alaska Computer Support is by far the best in south central Alaska. When we need services, we need them immediately, and we need to …

CHOICES, Inc works mostly with Rodney and Oz at AK Computer Support and they are responsive, willing and get the job done. I never have anything bad to say about them. For us AK Computer Support is the best in Anchorage. Always working …

They got my desktop computer back up and running in about a day. Pricing was fair. Have used them more than once and they are always do great work.

Fantastic service. My Laptop just suddenly went blank and won’t function. I did a walk in. Got assistance in less than 15 minutes and I was on my way out. 100% recommend if you have any computer issues. Oz was the technician that helped me. Very friendly and knowledgeable.

Just started using Alaska Computer Support. They are nice, not up tight, super helpful and never say things to make you feel dumb. And they follow up, which is amazing. Super happy we've found a place to help us with our technical issues.

Tech Support located in Alaska is very proactive! Especially when located in a rural village with no Tech support. I would recommend this site and the teams effort is unexplainable! Fast, accurate and courtesy is always welcome.

Fixed my issue and gave me free a windows license. The cost is $150 per hour.

Our company has been using Alaska Computer Support for over 10 years for all of our IT. They have great customer service and are very knowledgeable. They were also able to recover data when we thought we had lost it forever.

Okay, the fine men and women at akcs are awesome. They're on top of their game and if there is an issue or a mistake Holy cow they move heaven and earth til all is right in the world again.

They always respond quickly when we have an issue.

So understanding, knowledgeable, and kind! I went to their store with my computer broken and was terrified because I am a student at UAA and am taking 5 online classes. They looked at my computer and told me it was gone because it had …

The crew at AKCS is always able to help out quickly and resolve issues plus take us to the next level of technology when needed. They have been a real asset to our business.

Tony and James were very helpful and professional and provided excellent follow up customer care.

Rodney was incredibly helpful fixing an issue with my laptop. I was in and out, and, I will be coming back for other tech issues!

The folks at Alaska Computer Support were very friendly, patient, and accommodating. They were able to retrieve my documents from my old computer and transfer them to a slightly used computer purchased from them at a very reasonable price. I will definitely go back to them with any future issues.

Thank you Alaska Computer Support. You saved me back in May, when my computer died and I lost all the email data. You recovered it, made my life much better.
Then again just last week you delt with a problem with windows 11. I really …

I put off getting a computer repaired for months because I thought it would be expensive and a pain. I finally called ACS and they were incredibly helpful, had me come by the same day, and found a solution on the spot. It would have been …

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