Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 80%
😐 Neutral: 0%
😠 Negative: 20%
Kansas City, Kansas
ALLO Business Quotes?Based on 25 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention responsive support, strong communication, a security focus.
One of the worst phone companies I’ve ever had. If you’re considering using them - don’t. They’ll lock you into a 3 year contract, give you poor customer service, a half-baked phone plan, and a phone app the never works as intended. When …...
Beware of any commitments with this company. We were provided a revised “quote” after we moved to a new office after using this company for 5 years. We were told we were no longer under contract. Then we found out that they put a clause for …...
Great customer service and are professional. We've used them for years and the services work, and when there is a hiccup it's taken care of quickly....
Avid has been very responsive to requirements and issues over several years. The Avid button on every phone doesn't get used much, but it is a comfort to know help is easy to reach. …...
I started using Avid for simple phone and internet services over 10 years ago. As our needs have grown they've been one step ahead of us and ready to implement new security measures, customized multi-location networking, and VOIP …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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