Amaxx (Dublin) - 4.8/5 Rated MSP Reviews & Services

Amaxx, Inc. is a Balanced MSP based in Dublin, holding a 4.8/5 rating across 20 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.8 (20 reviews) AI Trust Score: 72/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Amaxx

72
Trust Score
19
Analyzed Reviews

😊 Positive: 94.74%

😐 Neutral: 0.00%

😠 Negative: 5.26%

🌐 Visit Website

Dublin, Ohio

Amaxx Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Professional client interactions
Fast response times
Helpful support team
Security-focused operations
amaxx

AI Review Intelligence Summary

Based on 19 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention professionalism, responsive support, helpful support, a security focus.

Customer Review Highlights

Karla Allison

Amaxx is an amazing company to work with. They go above and beyond what you would expect from an IT company! Fast, professional, yet personable service. Great owner, and Great Staff! Your search for IT management will end when you go with Amaxx!...

Beth Klapp

I have been a client of Amaxx for nearly 20 years and can't say enough good things about their knowledge and service. Their response time is always speedy. They listen to our needs and address concerns quickly and effectively. Amaxx …...

jessica doggett

I have had the pleasure of working with Amaxx for the past 20 years, and I cannot say enough about the exceptional service they provide. Eric and his team continuously go above and beyond to ensure that every IT need is met with …...

Gregory Port

Amaxx has excelled in keeping our computer system up and going. Calls for service are answered promptly and dealt with quickly. Peace of mind over the security of our data and knowing they will deal with anything fast keeps us as very satisfied with Amaxx. HIGHLY recommended....

Shane Olson

Responsiveness, Quality, Professionalism, Value...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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