AMT Computers & Electronics Idaho Falls - MSP Reviews, Trust Score & AI Analysis

AMT Computers & Electronics operates as a Balanced MSP with notable strengths in Helpful support team, Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.9 (72 reviews) AI Trust Score: 94/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for AMT Computers & Electronics

94
Trust Score
5
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Idaho Falls, Idaho

AMT Computers & Electronics Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
steve
tried
store
best

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Bryce

Steve and his wife Sarah are great people. Steve troubleshooted my custom built PC and cleaned it all up. Unfortunately the PSU, Motherboard, and a set of RAM are damaged from possible electrical damage, I couldn’t have had a better person to work on my system. Thank you for all you do Steve and Sarah...

Durandal304 l

I had been having trouble with my PC for a while and had tried to diagnose it and fix a few different problems, but they still persisted. I called AT&T computers and they were able to get it in cleaned and fixed the same day and we’re very …...

Aiden Buxton

The best customer service I have ever come across. Save yourself the time and start at AMT. If you're interested in getting into the hobby, need something fixed, or building a PC, start here. Steve will not lead you astray!...

Jonathan Dodgen

Just about the best computer store I've been to ever! Steve and his wife where amazing and helpful. I ended up having a great conversation about different tech with Steve for a good chunk of time! This will be my go to store for anything …...

Casey Riches

Steve was very friendly, and professional. We tried to get a Samsung Tab S unlocked but we don't know the factory passcode. Steve tried several things to assist it. Store is well stocked with computer parts and Computers theyve built for …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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