Apex Computers MSP Review: Ratings, Trust Score & Services in Downers Grove

Apex Computers is a Established, High-Volume MSP based in Downers Grove, holding a 4.7/5 rating across 70 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
Apex Computers logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.7 (70 reviews) AI Trust Score: 73/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Apex Computers

73
Trust Score
5
Analyzed Reviews

😊 Positive: 80.00%

😐 Neutral: 0.00%

😠 Negative: 20.00%

🌐 Visit Website

Downers Grove, Illinois

Apex Computers Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

laptop
screen
took
mike
about

AI Review Intelligence Summary

Based on 5 reviews averaging 4.4 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Fahad Qasim

I took my laptop in for a cracked LCD screen. Charge 270 bucks and took three weeks to repair it. At that price, the frame was not even replaced only the screen itself which still causes concern …...

The Absolutist

I got my self a very good deal on a primo video graphics card, and power supply. Nice guy, and fair. If you need parts for your computer this is a good place, especially if you do not want to pay prices of brand new and need a deal. He tested the parts for me to verify fully functional before purchase....

Jack Brinkly

Mike is amazing, I called him as he was closing but agreed to work on my laptop and had it fixed within his 2 hour window. I desperately needed it working again. Mike showed me things about my laptop I was not aware of so he is very …...

Michael H

Mr. Kim is a legend! I've done my own PC builds and repairs for about 10 years now. And when a storm surged my PC causing it Blue Screen, I couldn't figure it out. I finally decided to get a 2nd opinion on it, Michael found all the problems …...

Ron M

I dropped off a laptop that's not charging. Michael was able to fix it right away, and he basically saved my project from delays. …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Apex Computers.


No discussions yet. Be the first to ask a question about Apex Computers.

When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>