Applied Innovations Boca Raton - MSP Reviews, Trust Score & AI Analysis

Applied Innovations operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4.8 (24 reviews) AI Trust Score: 65/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Applied Innovations

65
Trust Score
8
Analyzed Reviews

😊 Positive: 87.5%

😐 Neutral: 0%

😠 Negative: 12.5%

🌐 Visit Website

Boca Raton, Florida

Applied Innovations Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

applied
innovations
years
support
always

AI Review Intelligence Summary

Based on 8 reviews averaging 4.5 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Jennifer Brown

Had a fake check cashed by them....

Hudson Marina Orange Beach

Thanks for the 5 star review!...

Chris Ohm

Been working with Applied Innovations for years. Their support team is highly knowledgeable and always go above and beyond....

RICHARD HOWARD

Jess - you have a good group over there. Rick pulled our "fat out of the fire" today. Thank you to you and your entire team!...

Cross Stitch Collectibles

Jess Coburn and Applied Innovations has done wonders for bringing my website into the 21st century and making my business more secure and credible. Couldn't be more happy. Well done and thank you Jess!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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