Apricot MSP Review: Ratings, Trust Score & Services in Burbank

Apricot - Tech Services Delivered is a Balanced MSP based in Burbank, holding a 5.0/5 rating across 23 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (23 reviews) AI Trust Score: 85/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Apricot

85
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Burbank, California

Apricot Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
fast
issues
friendly
efficient

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Chris Grose

Friendly, efficient, fast.. and very smart. Solved all my issues quickly...

Ibrahim Mohammed

He was really helpful with all my needs and explained everything in detail through the whole process....

Mo Cali Productions

Apricot helps with upgrading my PCs, checking why they're slow and fixing those issues. Pricing is fair and transparent and we do upgrades as well. In fact, he built me a custom PC a few years ago!...

Nate Tibbs

Amazing service. He's very knowledgeable and surprised there's not more reviews. I will be using him anytime Im in need of software...

Paul Norman

Very fast, very cool. They know their stuff....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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