Astoria Compu Solutions Astoria - MSP Reviews, Trust Score & AI Analysis

Astoria Compu Solutions – Phone & Computer Repair Astoria operates as a Balanced MSP with notable strengths in Helpful support team, Professional client interactions. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 3.5 (89 reviews) AI Trust Score: 55/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Astoria Compu Solutions

55
Trust Score
25
Analyzed Reviews

😊 Positive: 56%

😐 Neutral: 0%

😠 Negative: 44%

🌐 Visit Website

Astoria, New York

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Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professionalism concerns
phone
screen
iphone

AI Review Intelligence Summary

Based on 25 reviews averaging 3.2 stars, overall feedback is mixed. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Nic P

Great service from Cesar ! Will be back with any problems Thanks...

Kevin Gomes

Terrible business charged 180 (showed me it was 40 dollars cost) for aftermarket screen replacement that stopped working after a week, business owner insisted I broke the screen and wanted to charge full for a replacement. Also had the gall to say he rushed to open the store for me 40 minutes late. AVOID AT ALL COSTS...

Steven Herrera

I came to get my hard drive data saved and they quoted me $1000. On top of that the drive throws an error when trying to format now. 5TB down the drain!...

AANewYork NY

Excellent ? Highly recommended. Quick repair. Good price. …...

Anthony Quiles

Great customer service!!!! Fast fix!!! Will come back and send friends!!!!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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