Astoria Compu Solutions (Astoria) - 3.5/5 Rated MSP Reviews & Services

Astoria Compu Solutions – Phone & Computer Repair Astoria is a Established, High-Volume MSP based in Astoria, holding a 3.4/5 rating across 92 reviews. Customers most often mention Helpful support team, Professional client interactions. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 3.5 (96 reviews) AI Trust Score: 54/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Astoria Compu Solutions

54
Trust Score
27
Analyzed Reviews

😊 Positive: 51.85%

😐 Neutral: 0.00%

😠 Negative: 48.15%

🌐 Visit Website

Astoria, New York

Astoria Compu Solutions Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professionalism concerns
phone
screen
iphone

AI Review Intelligence Summary

Based on 27 reviews averaging 3.1 stars, overall feedback is mixed. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Cheikh ali Dahane

The worst place where to go fix your phone The guy he is a thief watch out from him he change original pieces and switch for fake parts...

Nic P

Great service from Cesar ! Will be back with any problems Thanks...

Kevin Gomes

Terrible business charged 180 (showed me it was 40 dollars cost) for aftermarket screen replacement that stopped working after a week, business owner insisted I broke the screen and wanted to charge full for a replacement. Also had the gall to say he rushed to open the store for me 40 minutes late. AVOID AT ALL COSTS...

JY&A NYC

I had a very disappointing experience with Astoria Compu Solutions Inc recently. I paid over $300 to replace two batteries in my laptop and iPhone, as well as to …...

Steven Herrera

I came to get my hard drive data saved and they quoted me $1000. On top of that the drive throws an error when trying to format now. 5TB down the drain!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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