Astound | Corpus Christi

Gilbert got my internet back up and running in no time. He quickly found the issue and corrected it, informed me of what happened, and kept everything polite and professional. Highly recommend!

Frank was awesome! My family and I love this guy! He was funny and incredibly helpful, and his explanations for the wifi were clear. Really appreciate this guy and how helpful he was. Thanks a lot, Frank!

Gilbert Lopez was my technician who installed internet service at my apartment today. He was a pleasure to work with!! I signed up for the 1 gig internet which comes with three pieces of equipment. He was very thorough in explaining what …

Frank was amazing, he helped me set up my devices because I am an older lady and not so tech savvy. I could not have asked for a better technician and person to come to my home and connect the internet for me. He had such a wonderful personality so customer service friendly. ? …

Gilbert showed up on time. He did great work. Was patient and considerate. And was willing to do whatever it took to get the job done.

Gilbert Lopez was a great astound technician. Was very helpful and communicative/willing to answer my questions. Was thorough in his diagnosis of the issue and quick in implementing the solution. I appreciate his professionalism and would recommend him highly

Steven and his partner were great! They were very informative and the whole installation was very quick. There was a chewed up like from the previous tenant for the cable but he was able to install a new one. Thank you Steven!

Great experience with my technician Gilbert Lopez helping me extend my wifi through my house and having my eero be in the office room for faster wired ethernet connected speeds. Professional and made sure I had the extra equipment to run 2 ethernet cables into our eero device. Thanks again.

I had an exceptional ? experience with Astound Grande recently. The representative who assisted me , Martha Rodriguez , was phenomenal ! ? She took the time to patiently answer any questions or concerns about a …

Shelbie was in and out quickly to set us up. He explained everything I needed to know and was easy to understand. I had to reschedule and it was done quickly and efficiently. Very little of my time to do that. Amazing so far!

Frank is a very friendly & was super helpful in explaining all details about the process of the installation. Safety oriented as well, because the bottom section of the utility pole in my back yard is rotting, so he called in to get assurance to climb up. Excellent service!!! ⭐️ ⭐️ ⭐️

Frank did an amazing job setting up my Wi-Fi! He was professional, friendly, and made sure everything was working perfectly before leaving. The installation was quick and smooth, and he even took the time to explain everything clearly. I …

Frank was awesome. He was very courteous & good to talk to. He came in went straight to trying to finding out the issue/s. He checked all the equipment, signals, lines, etc., but ended up being a what he called, if I'm correct, a "plant issue" & had ro be escalated. Thank you Frank it was a pleasure, God bless!!!

Frank the technician came in and fixed the problem. I loved how he was very hands on showing us step by step of all that he did and why he was working on it. …

Martha is wonderful, caring, and patient. She is the reason I came back to ‘Grande com’! The day Martha is no longer in the office, I will be devastated. Please take good care of her !

Gilbert and Leroy were great! We just moved in to the house, new build so they took the time to install the Coax port and setup the equipment. Thank you both, and thank you Astound for getting us service on our first day in the new house!

We had a problem with the pole and they were so proactive, thanks to Gilbert for running a new line and returning. He was so helpful. Everyone we have dealt with so far have been very helpful and professional.

Gilbert was very helpful and friendly from the moment he arrived. He quickly diagnosed my complex internet issue and was able to fix it in a remarkably timely manner. I really appreciate his professionalism and clear communication. Highly recommend Gilbert!

Jeff and his trainee were great! Promptly arrived at said time. Kind courteous and pointed out I was in need of an updated router. Stayed 'til the job was done. They both made sure each room was up and running before leaving. Didn't take long at all! Thanks!

Gilbert Lopez was my tech. Right on time and very knowledgeable. He explained everything I asked very patiently. He worked quicklyband connected new service, new equipment, set up all passwords, and was fully operational in less than an hour. Superb