Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 38.461538461538%
😐 Neutral: 0%
😠 Negative: 61.538461538462%
West Des Moines, Iowa
Aureon Quotes?Based on 13 reviews averaging 2.5 stars, overall feedback is below-average. Customers most often mention strong communication.
If I could give a minus 0, I would!!!!!! I was moving out of a warehouse where i had overpriced internet that my office manager set up 3 years ago. I called on Sept 1,2025 to cancel the internet service. I was told that it had to be in …...
Schedules interviews, never calls at scheduled time, lies about it, and isn’t actually hiring. Very untrustworthy. Gaslights applicants for a $14/hr job that doesn’t actually exist....
Aureon's fiber internet has been great. The company is very committed to bettering the community as well....
Absolutely NEVER do business with this company. No communication, no one ever knows what they are doing, no returning of emails/phone calls. If you want the worst and most expensive service, this is your place....
Fun place to grab a beer and a bite too eat!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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