Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 26.92%
😐 Neutral: 7.69%
😠 Negative: 65.38%
Florissant, Missouri
Avatara Quotes?Based on 26 reviews averaging 2.3 stars, overall feedback is below-average. Customers most often mention helpful support, strong communication, a security focus. Some reviewers raised concerns about unresponsive support.
We got off to a bit of a rough start with the Avatara Platform, which is common with any new technology or IT implementation. However, thanks to Josh Mechlin, we’re now back on track and feeling much more confident in the platform. …...
Run far, far away! We have been using Avatara for a little over a year, and it has been the most …...
Unreliable, spam blocker is worthless. Too many lost connections. Have to go through at least two people to get a problem fixed. Can’t give less than one star or I would...
Similar to a few others, they are slow, do not follow through, and have terrible customer service....
DO NOT EMPLOY THIS COMPANY!!!! We regret our decision every day! We started with them 10 months ago and I don't think one day has passed that I have not had an issue, it is impossible to get anyone to acknowledge that maybe they cannot perform in a way our company needs. So everyone has to endure sub-par performance....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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