Avetta Lehi - MSP Reviews, Trust Score & AI Analysis

Avetta, LLC operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 2 (49 reviews) AI Trust Score: 34/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Avetta

34
Trust Score
25
Analyzed Reviews

😊 Positive: 4%

😐 Neutral: 0%

😠 Negative: 96%

🌐 Visit Website

Lehi, Utah

Avetta Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

avetta
account
without
credit
when

AI Review Intelligence Summary

Based on 25 reviews averaging 1.1 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Robert Taylor

This company took money out of my bank account without my permission. And they won't refund my account....

Diane Ouzounian

If I could give negative 100 stars I would. They are scammers and enroll you in auto pay without knowledge. They scam you into using them to do a job for Amazon and then charge without consent. Shame on Amazon for using them. Run Run Run...

Michael Auker

Complete ripoff of a company trying to fleece us for $2000 for continuing to work with an existing customer to “Manage” their account....

Jonathan Larsen

I am re-reviewing Avetta again. They have really stepped their game up lately especially in the insurance review process with less than a 24hr turnaround. Rio Tinto has partnered with a different verification vendor and I will definitely …...

t

Horrible. I have had to use this program for many years and am very well versed in majority of the segments. It just keeps getting worse. AVETTA’s ongoing practices/policies represent a disservice to suppliers, characterized by excessive …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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