Avid Communications

AVID and my company, Firefly, share many clients. It is wonderful knowing that we have a true partner in AVID. They are always there when technical support is needed and the entire team is very knowledgeable. We do not hesitate to recommend AVID at any time.

One of the worst phone companies I’ve ever had. If you’re considering using them - don’t. They’ll lock you into a 3 year contract, give you poor customer service, a half-baked phone plan, and a phone app the never works as intended. When …

I've been using Avid for my office telephone for almost a year now. Could not be happier with the service, especially after dealing with ATT/Time Warner for years. The customer service is light years better, instant support responses and …

Ben did a great job helping me with what I needed.

I started using Avid for simple phone and internet services over 10 years ago. As our needs have grown they've been one step ahead of us and ready to implement new security measures, customized multi-location networking, and VOIP …

Worked with for several years now - good pricing and easy to work with. Allie has been very helpful.

Always quick with a solution. Their dedicated help line is the best I've experienced. Stephanie & Jackie are committed to client success.

We researched several different suppliers for a new VOIP-type phone system upgrade for our small business for several months. We found a local KC Company, Avid, to be very professional and was able to provide the latest technology, Their …

Very professional service provider. They support all needs and always have some one on call for any type of questions or emergency. I have recommended multiple people to Avid communications and I will continue to do so.

Avid Communications has been a valuable resource for our company. From their available and prompt customer service to the quality of the devices they install, we have found Avid's service to be unparalleled. Avid has been and will continue to be our first resource for VOIP telecommunications across all of our client’s networks.

Excellent company to work, their customer service is the best! I highly recommend, AVID can tailor a phone solution to your needs.

Previous company converged moved their customer base over with them. Communication to try and get things situated has taken over a week and no one really seems to care if we use avid or not. We looked around and decided to go with another …

I've been a customer of Avid's for more than a decade. I've really enjoyed the relationship! They've always gone above and beyond to make sure my phones, automated attendants and internet connectivity are working properly. If there's ever …

Bishop Ward High School partnered with AVID communications in September of 2016 for a VOIP phone solution. It has been an absolute joy for our school. The teachers and staff have nothing but praise for the upgrade to VOIP and for the …

Very friendly and responsive. Nikki Fisher has gone above and beyond expectations. Smooth transition and excellent service.

I switched over to Avid in 2017 and could not be happier with my decision. The level of service and support has been exceptional. They continue to be the perfect solution for my business!

From Jeremy Franklin Mitsubishi to Nikki Fisher with Avid Communications. Thank you for your outstanding services over the years. The customer service we have received is phenomenal. Your service reps Julia and Austin get on any situation we may have immediately. For this, we are grateful. Many thanks for a job well done.

Beware of any commitments with this company. We were provided a revised “quote” after we moved to a new office after using this company for 5 years. We were told we were no longer under contract. Then we found out that they put a clause for …

Great customer service and are professional. We've used them for years and the services work, and when there is a hiccup it's taken care of quickly.

We have been using AVID just short of year and I am very glad we made the switch. The team at AVID is excellent. Their customer service is some of the best I have experienced in a long time. The AVID button on the phone gets you right to …

Amazing customer service from a local company. Sales person, Nikki Cherrito has been great to work with. Thank you!!!

Stop calling me

Awesome company! Great Service! Zero Complaints!

I was lucky when I found Avid. They expertly decoded my massive phone bill. They seemlessly worked with my vendors to help me keep my phone numbers. Their installers are pros. Their one-button support is amazing. Couldn't have found a better VoIP provider.

Avid have been great to work with! Avid + Google Fiber is a winning system for any business.

I love these guys. They have been fantastic to work with over the last 2+ years. Going to VOIP has cut our phone bill in half and the biggest bonus, their customer service is amazing!!

Their internet service is SO slow, you'll NEVER get anything done. WORST experience EVER !! Do yourself a favor and do not commit company suicide, run away from this company, if you can.

At one time they employed nice, honest and friendly people. We are sorry to state that this is not the case at the present time. Avid did everything they could to block porting our phone numbers to another company, interrupting our phone service for 11 days in the process.

At KC Computer Support, we have worked with many hosted VOIP phone providers over the years, none better than AVID. We try and never recommend technology that we don't use ourselves. We have been a client of AVID for over 5 years and …

We use them for our business phones and we love them. Top-notch service, I would recommend them to anyone looking for a phone service.

I just switched my business phones over to Avid from Spectrum and the transfer was absolutely flawless. Allie has been really great to work with - very knowledgeable, patient and responsive . I would recommend this company to anyone looking for a new telephone service provider.

Avid has been very responsive to requirements and issues over several years. The Avid button on every phone doesn't get used much, but it is a comfort to know help is easy to reach. …

Test online was about how you would treat customers. The voice tests were better than the emails I was sent. Very rude in the emails. And didn't use the correct grammar or speech.