Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 42.307692307692%
😐 Neutral: 0%
😠 Negative: 57.692307692308%
San Mateo, California
Backblaze Quotes?Based on 26 reviews averaging 2.7 stars, overall feedback is below-average. Customers most often mention helpful support.
This is the worst piece of software I have ever used in my entire life. They have their own AI which promised me a trial that would last 14 days before they even ask for my credit card. After making the account I tried to upload my data and …...
Wish I could give a negative stars. I've been told my external hard drive data has been deleted because I had a 30 day version history (even though a year version history is free but I had to enable it) I bet everyone LOVES to hear that …...
Customer support has me going in circles....
This company keeps sending marketing communications which have no relevance to me and the unsubscribe link on the emails does not work. I have no idea how I got on their mailing list but the near daily emails are a nuisance....
Every time the Backblaze software kicks in on my Intel Mac it brings the entire system to a grinding hault... to the point where I have to click pause backup if I want my computer to be usable at all. …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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