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Batts Communications Services Inc Reviews, Services & Trust Score

Batts Communications Services Inc operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Strong communication. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (24 reviews) AI Trust Score: 85/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Batts Communications Services Inc

85
Trust Score
24
Analyzed Reviews

😊 Positive: 96%

😐 Neutral: 4%

😠 Negative: 0%

Kansas City, Missouri

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Operational Assessment

Batts Communications Services Inc operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Strong communication. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Professional and skilled technicians
Timely and efficient service
Excellent customer support
VoIP and telecommunications expertise
Clean and quality workmanship
Responsive and knowledgeable staff
Strong communication during projects
Reliable and honest company

AI Review Intelligence Summary

Batts Communications is highly praised for its professional, timely, and knowledgeable service in telecommunications, structured cabling, and VoIP system installations. Customers consistently highlight the company's responsiveness, skilled technicians, and excellent customer support, particularly noting individuals like Rich Brown and Kyle for their expertise and helpfulness. The company is recognized for clean, efficient work and strong communication throughout projects, often completing installations quickly and within budget. While overwhelmingly positive, one review mentions a negative experience with the owner, but this is an outlier. Overall, Batts Communications is viewed as a reliable, honest, and customer-focused partner for businesses needing low-voltage, data, and phone system solutions.

Customer Review Highlights

600 Minnesota ⭐ 5/5

Being in the business in Kansas City for 3 years and half now. I have never dealt with a company like this. …...

Brent Kirkpatrick ⭐ 5/5

Batts recently did a paging expansion project for us. From the initial walk through to the actual installation their work was professional and quick....

Cheryl Langham ⭐ 5/5

Fast service, these techs know what they're doing. Thanks for the quick service after our office remodel....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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