Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 92%
😐 Neutral: 0%
😠 Negative: 8%
Provo, Utah
Bear Bones IT Quotes?Based on 25 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention responsive support. Some reviewers raised concerns about unhelpful support, technical execution concerns.
Bear Bones IT is by far the WORST IT service you could ask for. I wish I could give them 0 stars. I can hardly begin to explain the number of instances they have been rude, disrespectful and SO unhelpful. …...
Absolutely the best IT support in the business. I called Patterson first because there was a problem with my CBCT scanner. No help. Sent me to Densply/Simona and they wanted a fee just to explain the problem with the $120000.00 machine …...
*Updating to say they have continued to cause us issues. We got a new IT company months ago and Bear Bones still won't let us transition fully. They have refused to release some controls to our new IT company. They've lied about things and …...
Stan and Team have been amazing to work with! Cannot recommend them highly enough. I consider myself extremely lucky that we found Bear Bones....
Bear Bones helped us configure Middle Tier in Open Dental, which has been a game changer for our two Houston offices. Stan the BB Team's knowledge and creative problem solving have saved us many, many hours of frustration that we previously experienced. Very grateful to be working with Bear Bones....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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