CompareMSP

Best Buy Reviews, Services & Trust Score

Best Buy operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 0 (50 reviews) AI Trust Score: 37/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Best Buy

37
Trust Score
50
Analyzed Reviews

😊 Positive: 28%

😐 Neutral: 8%

😠 Negative: 64%

Everett, Washington

Best Buy Quotes?

Service Delivery Analysis

Best Buy operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>

Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Customer service inconsistency
Helpful and knowledgeable staff
Long wait times and understaffing
Issues with open box products
Order and delivery errors
Return and refund difficulties
Unhelpful management
Non-commissioned sales approach

AI Review Intelligence Summary

Customer reviews of the Best Buy Everett store reveal a mix of experiences. Positive feedback highlights knowledgeable and helpful staff, especially in tech support and sales, with some customers appreciating unbiased advice due to non-commissioned employees. However, many negative reviews focus on poor customer service, including long wait times, lack of assistance, rude staff, and issues with product availability and returns. Problems with open box products, order fulfillment errors, and unhelpful management also contribute to dissatisfaction. Overall, the store shows strengths in staff expertise but struggles significantly with customer service consistency and operational issues.

Customer Review Highlights

a 58 ⭐ 0/5

Thought I was able to come in quickly on a Saturday at 1030am to grab a laptop that was on sale, have been waiting around 30 minutes to received assistance getting the laptop. Was told there’s only 2 people on the floor. Hardly any …...

Adriana Gonzalez ⭐ 0/5

Very disappointed, i just had a foot surgery my husband decided to buy a tv for our room he goes to get one from Lynnwood store damaged from the back right out of the box, he goes to exchange it in the Everett store they give him a new one …...

Alyse Kravetz ⭐ 0/5

No security or at least not in the hour I was there.. which FYI could have easily and proven to have been 10-20mins maximum... …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Questions & Discussions

Ask questions, share experiences, or discuss Best Buy.


No discussions yet. Be the first to ask a question about Best Buy.

🚀 Get Free Quotes

Get and compare quotes from up to 3 local MSPs