📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 100
😐 Neutral: 0
😠 Negative: 0
About Big Blue IT Service
Big Blue IT Service is a managed IT service provider based in Lexington, Kentucky, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Big Blue IT Service should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
Big Blue IT Service, led by Stephen, consistently delivers exceptional IT support characterized by professionalism, expertise, and responsive customer care. Clients praise the company's fair and reasonable pricing, thorough diagnostics, and timely service, including convenient pick-up and drop-off options that accommodate busy schedules. Stephen's personalized approach, especially his patience and understanding with diverse clients, enhances the overall customer experience. The service excels in resolving complex issues like malware removal, hardware replacement, and software installation efficiently. With a strong reputation for honesty and clear communication, Big Blue IT is highly recommended for both individual and small business IT needs, ensuring reliable and trustworthy support.
Our Analysis of Big Blue IT Service
Based on available data, customer reviews, and service offerings, Big Blue IT Service appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Lexington often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Lexington for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Big Blue IT Service is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Lexington.
How to Choose Between Big Blue IT Service and Other MSPs
When comparing Big Blue IT Service with other providers in Lexington, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Big Blue IT Service
Big Blue IT Service provides Managed IT Services, .
Big Blue IT Service is based in Lexington, Kentucky.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Lexington typically depends on the size of your business, number of users, and level of support required. While exact pricing for Big Blue IT Service may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 24
I've needed work done on my school laptop twice so far. First was a complete keyboard replacement and the second was a software problem causing performance issues. Steve was able to help with both issues quickly for a fair price. He even …
Very nice and understanding! Picked up and dropped off my computer which helped a lot with my late work schedule and having more time for me at home before work.
Very pleased with the service I received from Big Blue IT. Steve worked on my laptop and helped to install a new printer in my home. His work is thorough and the cost very reasonable. Will continue to use this company for any future IT needs.
This service is excellent. Stephen let me know what was wrong with my laptop and the price it would cost to fix it. The cost was reasonable and the service was quick. My laptop is back in service. I highly recommend Big Blue IT.
Stephen went above and beyond the requested level of service to provide installation and follow up services to a friend of mine with learning disabilities. Well done!
Computer was "Locked" by hacker, Called Big Blue IT and Stephen came by, picked up my computer and took it to shop removed all malware and returned it the next day. …
Incredibly detailed and highly knowledgeable. If there is a solution they will find it at an extremely reasonable price.
Great service and turn around time. very professional. I highly recommend!
Outstanding service. Extremely professional, timely and knowledgeable. If you are a small business that needs support, security and intimidated by technology Stephen is your guy. He’s thorough and will take the time to explain and help you make the best decision for your business.
The owner picked up my laptop shortly after I called him with what I considered a "crisis". He completed the service quickly and returned the laptop to me. I appreciate his willingness to answer questions and offer suggestions. This is …
Steve gives great service. He picked my tablet up and brought it back within days. I thought the charge was reasonable. I do suggest you call rather than just dropping by.
Stephen was wonderful with my 95 year old father! He was understanding when I asked for a timely visit to my dad's place.
We would highly recommend Big Blue IT Service to anyone!
Outstanding service. Professionalism and quality of service receive top marks. With consistent updates and easy to understand explanations of any and all issues. Stephen and Big Blue IT will definitely be my choice for any future IT needs.
This is the second time I have used Stephen's services and I have always been completely satisfied. It has required him to work on my computer issues remotely because I now live out of state. And that has never been a problem at all. Very …
Steven is the best! He makes house calls, is very fairly priced and doesn't try to oversell the customer. He follows up to make sure things are running smoothly. His company is by far the best experience I've had with IT repair companies.
Honest, trustworthy, knowledgeable and helpful. Great service
Service was polite, efficient and affordable! I would 10/10 recommend!
Stephen Sayler is the best! He's thorough. Doesn't try to sell, just is dedicated to finding solution to your pc problem. Very pleasant and courteous to work with. I've had him in our home to service pc and also at his business. I definitely recommend him. He is my go to IT guy.
Stephen from Big Blue IT Service has done it again! I really like this service and Stephen especially. I would not hesitate to recommend them. Always does outstanding work. I am glad I have someone to call upon whenever my computer goes haywire (as I know it is not the key operator!). Thank you again Stephen!
#1 place I would go to, to get my computer fixed, so far I've gotten my devices fixed twice now and I haven't had any issues
Stephen has been my go-to IT service provider for over a decade. Very professional and quick to respond.
Great service. Fast, informative, & honest. I also appreciated all the communication.
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