Big Blue IT Service Reviews, Services & Trust Score
✨ AI Insights for Big Blue IT Service
Trust Score
Analyzed Reviews
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Lexington, Kentucky
Big Blue IT Service Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Organizations prioritizing relationship-driven IT support
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Big Blue IT Service, led by Stephen, consistently delivers exceptional IT support characterized by professionalism, promptness, and thoroughness. Customers appreciate Stephen's fair pricing, honest communication, and willingness to go above and beyond, including convenient services like device pickup and drop-off. His expertise spans hardware repairs, software troubleshooting, malware removal, and installation services, with a strong emphasis on clear explanations and personalized care, even for clients with special needs. Many clients highlight Stephen's reliability over years of service and his dedication to customer satisfaction, making Big Blue IT a trusted choice for both individuals and small businesses.
Customer Review Highlights
I've needed work done on my school laptop twice so far. First was a complete keyboard replacement and the second was a software problem causing performance issues. Steve was able to help with both issues quickly for a fair price. He even …...
Very nice and understanding! Picked up and dropped off my computer which helped a lot with my late work schedule and having more time for me at home before work....
Very pleased with the service I received from Big Blue IT. Steve worked on my laptop and helped to install a new printer in my home. His work is thorough and the cost very reasonable. Will continue to use this company for any future IT needs....
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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