Bobs PC Shop MSP Review: Ratings, Trust Score & Services in Salina

Bobs PC Shop is a Balanced MSP based in Salina, holding a 5.0/5 rating across 16 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (16 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Bobs PC Shop

83
Trust Score
12
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Salina, Kansas

Bobs PC Shop Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
computer
recommend
affordable
will

AI Review Intelligence Summary

Based on 12 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Becky Stoppel-Justice

Bob is an Amazing person and great Computer Guru. He always comes through for our family when we need his services. You won't be disappointed....

Josh Tee

Was from out of town, had a problem, and Bob came up with a solution that worked perfect. Good honest dealing. Thanks for the help!...

Connor Holdren

Fast, Quality service at an affordable price. 10/10 would use Bobs PC Shop again....

Doug Toburen

I was having serious issues with my PC. As it turned out the mother board went out. Bob's diagnosed the problem and ordered the replacement ASAP. The cost was reasonable and the turn around time was great. I highly recommend Bob's PC Shop to anyone with computer problems....

Helen Waite

Bob was very gracious and was willing to meet me in the evening as I have done something fatal to my laptop. I left my computer with him, and the very next day he had called to say it was up and going and ready to go! I would definitely highly recommend Bob’s PC for any repairs you may have. Very professional, and very knowledgeable!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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