BOLD Technologies MSP Review: Ratings, Trust Score & Services in Troy

BOLD Technologies, Inc. is a Balanced MSP based in Troy, holding a 4.8/5 rating across 22 reviews. Customers most often mention Helpful support team. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
BOLD Technologies, Inc. logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.8 (22 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for BOLD Technologies

84
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Troy, Michigan

BOLD Technologies Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
bold
technologies
recommend
highly

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Gerard Garno

Our law firm has been with Bold Technologies for over ten years. They have always been extremely prompt, competent, helpful, and professional. Always they have provided quick solutions and resolutions. Our business relies on them for support, and we highly recommend them....

Margaret Linnell

Bold Technologies is the BEST company on the planet! They are like the EMS of the computer world. You will never find another company that will drop everything to help! I called them after hours and they called immediately to solve my …...

Breanna Weiner

I highly recommend Bold Technologies for all of your technological needs. Their entire team is prompt, reliable and trustworthy. When I say that they are literally a phone call away, I mean every word of that. Any time I have contacted Bold …...

Steven Powell

My firm and I have had Bold Technologies help us with IT issues for many years. They are extremely knowledgable and experienced, quickly research the unusual issues for a solution, and available to help outside of business hours for emergencies. I highly recommend the entire Bold team!...

Lucinda Gonzales

Our company has been using Bold Technologies' services for many years now. Their staff is exceptionally qualified, courteous, and flexible to meet our needs. I would recommend their services to any business small or large. Levi Swanson …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss BOLD Technologies, Inc..


No discussions yet. Be the first to ask a question about BOLD Technologies, Inc..

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>