Boost Mobile (Santa Rosa) - 4.1/5 Rated MSP Reviews & Services

Boost Mobile is a Established, High-Volume MSP based in Santa Rosa, holding a 4.1/5 rating across 58 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.1 (58 reviews) AI Trust Score: 65/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Boost Mobile

65
Trust Score
5
Analyzed Reviews

😊 Positive: 80.00%

😐 Neutral: 0.00%

😠 Negative: 20.00%

🌐 Visit Website

Santa Rosa, California

Boost Mobile Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

phone
outright
gave
customer
excellent

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Nils G. Nelson-Molin

Diego was very good to help me very well and thank you Diego at the Sebastopol road Santa Rosa store...

Donna Kasprzak

Stop in today to buy a phone outright and the young man who was not educated on the product or corporate policy gave me the complete wrong information. If you buy a phone outright for the full amount the law states this phone must be …...

James Pate

Bought a phone from a gentleman named Jose. Absolutely the customer service he provided. Responded all my questions and gave me an excellent phone experience. I highly recommend this place to get a new phone....

mel camille

Joaquin is a fantastic worker who guided the sale with info on new phone deals and the differences between the products. He was patient, friendly and enthusiastic about his job.Really grateful to have had such excellent customer service!! …...

rudy Robles

The guy that helped me at this boost mobile he was very good and fast I was only there for many 15 minutes maybe less I saw this phone company before and I finally decided to give this phone company boost mobile and I am very impressed by the service...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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