Box 0101 Inc. in Berwyn: 3.8-Star MSP Reviews & Trust Score

Box 0101 Inc. is a Balanced MSP based in Berwyn, holding a 3.8/5 rating across 9 reviews. Customers most often mention Helpful support team. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.8 (9 reviews) AI Trust Score: 45/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Box 0101 Inc.

45
Trust Score
5
Analyzed Reviews

😊 Positive: 60.00%

😐 Neutral: 0.00%

😠 Negative: 40.00%

🌐 Visit Website

Berwyn, Illinois

Box 0101 Inc. Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
phone
there
battery
screen

AI Review Intelligence Summary

Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention helpful support.

Customer Review Highlights

Debbie P (E.P.R Transportation)

Rip off company. DO NOT TRUST THEM WITH YOUR ELECTRONICS. LIED AND REPLACED AN IPHONE BATTERY $80 “with original Apple battery”. A couple months later, “NEW BATTERY” stopped working. CHEAP BATTERY SWOLE AND POPPED SCREEN OUT OF PLACE. …...

David Ocampo

Called them to see if they would repair a screen, to which they agreed; arrived there and they said they didn't work on phones that had a unibody case (LG G2). Something about prying the phone. They referred me to someone that would be able to help....

olga tovar

Walked in and the guy knows what he's talking about. They were really cool and I got my Samsung phone from there and unlocked. I also went back there to get a diff phone and have my computer repaired. Love the service, and their pricing!...

Rigoberto Guerrero

Went in for a broken screen on my iPhone 6 plus! Guy was very helpful and very professional! Charged me a lot cheaper than any other techs I called. Had it done quick and on time. Would definitely come back....

rurumora3544

So i wanted a new phone company that offer lot's of data at 4GLTE speed and the guy that worked there was really nice and helpful. IGot not only a new phone company with all the data ali wanted but also free international calling to cell …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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