Braintek

Braintek has provided an excellent service for our smaller organization. Whether we have a small problem or unique, complicated problem, Braintek has been fast to respond and provide support throughout the process. We look forward to continuing our services with them! Braintek makes our lives easier every day.

Atreyu at BrainTek is amazing! He was able to troubleshoot my issue with genuine care and his expertise.

Braintek has been working with our company since 2022. Holly started handling our monthly onsite & remote network maintenance several months ago. She does a professional job of assessing network issues and handling them. The team at Braintek streamlined our network and keeps it safe from outside threats.

Jade did a great job answering my questions and helping me out. Thank you!

The problem was solved with lightning speed. Excellent service.

Working with Leon is always an exceptional experience. He consistently delivers excellent service and goes above and beyond to ensure our needs are met quickly. His knowledge and technical expertise make even the most complex issues feel …

Joe was VERY HELPFUL, EFFICIENT, AND PATIENT with me on helping me reset my password on my desktop from my office. He made it very easy to reset my password and I didn't even have to change it myself. Thank you, Joe, for being very kind and friendly. We all thank you from Neville Foot and Ankle Center-The Woodlands! :)

Braintek is an amazing MSP that has great IT support and customer service. I would highly recommend them to anyone looking for IT support to best fit their companies individual needs.

Hello, I spoke with April Thomas today. I am with Vision Source and even tho we are with another company at the moment she really helped us understand everything you have to offer and we will be considering you in the near future. We …

Our experience with Braintek has been very beneficial. As a small, but growing business it has been very helpful to utilize them as a resource for various IT and Cybersecurity functions. Sean goes above and beyond to assist us. There are are truly an extension of our company.

Great experience with Braintek!! Their help desk is always available and very quick to respond. Holly is our onsite rep and is extremely helpful with any IT issues that we've had. I would definitely recommend their service.

I spent 5 hours with another support team (who's usually spot on)trying to resolve an issue that Ryan just took care of in 10 minutes. Next time I have trouble with the wife, I'm calling you guys.

Excellent service. Trusting, honest, reliable, very detail oriented. They've been the IT company at the company I used to work out and I referred them to my current company. I have 5 years direct experience with them. Everyone that has …

Braintek has been providing tech services to our company for a number of years. Every interaction I have had with them whether in-person or remotely has been great. Whether they are providing problem solving tech services or setting up a new system for us, they have provided excellent service on every occasion.

Sheri is always my problem solver. Thank you for always having a solution to any of my IT problems. Thanks, Braintek

Braintek has been handling IT needs for Petro Amigos Supply Inc. for several years now. Everyone at Braintek is professional, polite, and extremely knowledgeable in their field of expertise. The best way to describe the relationship is that it feels like family!

Jade was very patient. She helped me with a frustrating password issue.

Braintek has been managing and monitoring our IT needs since 2019. Everyone we communicate with at Braintek is professional, knowledgeable and reliable as well as personable. They’re commitment to customer service is second to none! Highly recommend Braintek for your IT needs!

Great team, professional and knowledgeable. Sabrina and Greg made us feel welcome and even came out to see our project free of charge! …

Braintek is a top-notch MSP that consistently delivers excellent IT support and cybersecurity services. Their team is professional, knowledgeable, and quick to resolve any issues. They provide personalized support that ensures smooth, …

We've tried several other IT services in the area and none come close to the amount of professionalism and customer service Braintek provides! They are knowledgeable, and their response time to any IT issues we have is extremely fast. They're a great company and I highly recommend using them for your IT support!

Great IT Company, Always helpful when I call. Our IT Guy, Ryan comes every Thursday and assists us with any issue we have. I have no complaints thus far. Keep up the good work !!

Braintek is very responsive, helpful and always goes above and beyond. We have had simple help desk tickets and some projects take place this year, 5 stars on everything! The team is wonderful, Holly, Jon, Sheri, Ryne, Joe, Atreyu, Mike, Emily, & Sabrina!

Great people and quick response time. We were down due to a server hard drive failure and after just a few days Matt at had us back up an running! I highly recommend them for small business computer services especially now a days where the …

Jon at Braintek is a wizard -- he was able to solve a long-standing and complicated tech migration issue we had while presenting it in an easy way for me (who is less tech-inclined) to understand. Very impressed with the skill-level, out-of-the-box thinking, and know-how in our interactions. He comes highly-recommended.

Joey was super great and quick to resolve my concerns with a phishing email!

Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active …

Amazing ability to be task specific and fix any problem with utmost effectiveness. Great job well worth the time and money .

We have used Braintek for over 10 years and they have always provided quick and efficient service. …

Braintek has made our life much easier. Not only was the transition seamless, they have been extremely responsive and proactive. They came highly recommended from a business associate of ours, and at Austin Capital Mortgage, we couldn't be happier with their service and knowledge.

Braintek has helped us quickly and efficiently on more times than we can count. We are a national company and no matter where someone from our team is located, what crisis they have, and computer knowledge they lack, Braintek has been there to help.

Angelina and Sabrina were amazing! They helped my business stay compliant and now we have great IT support!

Joey @braintek quickly resolved loss of data in Palm contact manager. Windows update had frozen and it had to be completed.

We've worked with a few different IT companies here in the area, and Braintek is by far the best IT company we've worked with! They are extremely knowledgeable, and efficient with a great support team. Sabrina is our Account Manager and she …

Braintek is Awesome! There is never an issue that is too difficult for them to solve, and then to help me understand with patience and clarity. Working these days working remotely, we are depending more and more on advanced technology and …

Braintek has always provided exceptional service for our company over the years. They are quick to respond and very patient with each of us solving our problems. We enjoy working with them, and would highly recommend Braintek!

Braintek is amazing IT company with exceptional customer service. I specifically communicated with Sabrina in most of my correspondence, as well as Jesse. Both Sabrina and Jesse were prompt, professional, knowledgeable, and understanding. I …

All of our techs respond quickly and really help solve the problem. I work in a restaurant so a quick response is necessary for me to be able to take great care of my guests and I appreciate the quick responses yo ensure my operations run smooth.

Braintek is the best. Sheri, Joey, Brian, Jon, Ryne, Gage, David, Atreyu, & Greg have been great. Helps our company run smoothly without having to staff a full IT team; Btek is our IT team.

My office has been working with Braintek for the last couple of years and they are AMAZING! Dennis is our on-site tech, keeps everything updated and running smoothly. They also have a great bunch of folks who help with those glitches that periodically arise; Leila, Gage, Bryant & Mitch to name a few. All very knowledgeable, GREAT TEAM.

He was very helpful and didn't rush through everything, he listened to my problem and assisted me with fixing it and he also took notes and screen shots to assist if others have these issues going forward. He assisted with another problem I didn't even know he could fix. I am very glad I had Joey to assist me today.

Jade S. fixed my Adobe Pro issue quickly. She was very nice and checked up to see if I was taken care of after the call.

My issue was upgraded. Of course, it was as I am NOT technical. Joe spent over an hour with me as we tried to hook up my additional monitors. I don't know the difference between an HDMI cord and a lampshade. Not only did he use his …

Braintek is always quick and responsive to my IT needs. Being a busy paralegal for a fast paced law firm, getting roadblocks to getting tasks done resolved quickly and accurately are important. I highly recommend Braintek for your IT support needs!

I have thoroughly enjoyed Braintek taking care of the IT needs of our law firm. Holly Leopold Has been a joy to work with. She is very helpful and amazing with follow up to make sure things are working when I’m having struggles. Thank you, Braintek!

Used to be good, back when Jon Jeude was the main point of contact. I'm an owner in my company and I can't even get a printer installed because the restrictions on my machine are both so draconian and asinine. Typical IT people, they think …

Mitchell got me squared away when I could no longer log onto my work site. It took awhile and he went through all permutations due to a glitch -- I am very grateful for his persistence, patience, and expertise. Couldn't have had a better experience. Super knowledgeable and capable. Thanks for the great service!

Working with Sabrina was so great. She is patience and knowledgeable. If you need anything IT please reach out to Braintek and you will not regret it

Holly Leopold is assigned to take care of our IT account. She is very sweet and pleasant to work with. She is knowledgeable, proactive and always willing to help. No complaints on our end.

Serhii is so helpful! He has helped us with so many tech troubles that pop up and is knowledgeable, professional, and patient. We've really enjoyed working with him!

These guys are great! Extremely professional, courteous, and competent. I have worked with several different employees and have always been well taken care of! Casey Wilcox and David Foster were especially helpful in a couple of instances. You should give Braintek a try! :)

I have been working with Greg and his team at Braintek for nearly 15 years; that in itself should tell you enough about their service. They are prompt, knowledgeable and always find solution to any of our problems. I have, and will continue, to recommend their services to anyone needing IT related services.

Outstanding IT and Cyber Protection Services
I recently engaged the services of Braintek Business Computer Solutions for my organization’s IT and cyber protection needs, and I am thoroughly impressed with …

Have been a client of Braintek's since 2017. Their knowledge and service first-rate. We have 17 employees across the U.S. they support along with our home office and we could not ask for a better partner. Sean, our weekly in-house tech …

Joey at Braintek has helped me with several of the last tech issues that I have had, and he is thorough yet quick, intelligent yet lays it out in a way I understand (I'm not tech savvy), and always pleasant to work with.

Joey Bedalow with Braintek resolved my issue promptly and professionally, and even went above and beyond to offer a solution that saved us money financially.

Always a pleasure to work w/ Braintek

We've been using Braintek since May 2018 for our business computer needs. We are happy with the service and it takes a huge burden off of our staff. The help desk is very responsive and handles everything in a timely manner. The on-site …

Starting my new business I didn’t know how much I needed Braintek’s cybersecurity services. Braintek is an amazing MSP that has great IT support and customer service. April was super friendly and knowledgeable I’m glad she is here to keep my dream alive!!!

Good service and quick response when things come up. Helpful in discussing what we should consider across our IT infrastructure and how to manage it safely and effectively. We've been using Braintek for a year and have enjoyed the experience.

Braintek is always available and the techs are quick to help with accuracy. Sheri is always a big help for our IT needs.

I've never had the pleasure of working with an IT support group more responsive and knowledgeable than the Braintek team. These guys are the best. Very polite and respectful, and with the expertise to manage the IT needs of a large, global corporation such as ours.

I always dread having to stop what I am doing to call IT, but Ryne with Braintek solved my issue today quickly and professionally!

Braintek has been our IT company for some time now and we have always been happy with their service. The on-site tech Ryan is always doing a great job and keeps us entertained!

My company uses Braintek for our IT Help and they are great to deal with. Quick, responsive & knowledgeable. In the 9 years i have been dealing with them I have never had any bad service.

We've been in business with Braintek for a little more than 6 years now - that in itself says a lot. Quite satisfied with the customer service, and their technicians are very knowledgeable. Overall, they've successfully fulfilled our IT needs at one fixed monthly rate. Looking forward to doing business with them for a very long time.

I had been unable to log in to my computer ever since it automatically updated a month ago. I contacted BrainTech for help, and even though I probably caused a bit of a hassle, Trail, the technician, was incredibly patient and professional. …

I had the fortune of working with Joe earlier in the week, and Kirwin last evening (a Friday evening). Joe was most helpful in helping stop a hacker or bot in spamming from my email account, and Kirwin was immediately responsive on a …

Sabrina who I worked with has been a huge help to our business. Dependable IT support, quick turnaround, and proactive solutions that prevent issues before they happen. Worth every penny.

Just had to update software and Ryan was extremely helpful, his attitude is always on point. I highly recommend Braintek for all your IT needs! …