Buffalo IT Services Company | Prizm Document & Technology Solutions

PRIZM Technologies is a fantastic company! They genuinely care about providing high-quality service and go above and beyond to ensure everything runs smoothly. On the rare occasion that a glitch arises, their team is incredibly responsive …

PRIZM has outstanding service. They get the job done!

Many hiccups in updating my pc but all of those that assisted in the process were extremely courtesy and helpful. That includes Jessica & Crystal.

Prizm is a great company to work with! Very quick to understand and address issues with either network issues or PC issues. They have helped us expand our network and run wires not only in the office but also the warehouse. Everyone is knowledgeable and very kind!

We've been working with Prizm for about three months now, and I can confidently say they’ve gone above and beyond what I ever expected from a local IT partner. On the afternoon of July 3rd, we started experiencing a major network slowdown …

They are always VERY helpful!!
H&V Sales

Prizm is always so helpful with any small or big issue I'm having with my electronic devices. They are always patient and helpful and will take the time to research the issue if they don't know at the time. I appreciate their attentive care and communication!

Prizm is VERY difficult to deal with, even just to receive a return phone call. Everyone SEEMS so nice, but they don’t do anything but promise that someone else will call back. THEN THEY DON’T. It almost seems purposeful now.

We trust Prizm with all our technology needs. They are helpful, professional, and quick to respond to questions and issues.

Prizm Tech has helped my small nonprofit gain confidence and security regarding all things technical. We hired them at the beginning of 2020, and when the pandemic hit, they seamlessly helped us get our 25 staff running fully remote in no …

Prizm is the IT Provider for the Boys & Girls Clubs of the Northtowns. I am the HR Director. I have always gotten great, prompt, professional, and polite responses. They are wonderful!!

I highly recommend Prizm! Our firm would be lost without their awesome support. Hugh shout out to their tech Johnathan Heck. Johnathan worked diligently and patiently with me throughout the entire process with my issues. His follow up was …

Always excellent and prompt service from Prizm! We couldn't efficiently run our business without their help and expertise!

PRIZM representative Griffin kept up with me and he easily pushed through the needed converter at my readiness. He verified the converter was working before he closed our ticket. Pleasant and easy to understand and work with. Great availability...

Prizm has been very helpful and resolved my issue quickly. I worked with Griffin who understood exactly what company I was calling from and was able to fix diagnose and resolve my issue promptly. He has excellent customer service and even …

I LOVE PRIZM. They are always so helpful and responsive. Highly recommend!

Outstanding, caring service!!!!! Questions and issues are addressed promptly. Special touches to assist our small not-for-profit. A definite 10!!!!

Response from the owner

Worked with Alex who took care of all of my year end needs in a very timely fashion The full group has always been great to work with

With Prizm IT as our provider, we have been thrilled from day one. Their attentiveness and their approach (down to earth and not overdone) were exactly what we needed! Their entire staff is knowledgable and respectful.

I called with a question involving an issue with a USB slot. Josh said up front that his store typically works with businesses and such, but spent over 10 minutes on the phone with me giving me advice on what route to go fixing it, and all …

Saw a driver of one of these vehicles going like 53 in a 35, no blinker, ran a red light… if this is the kind of care they take while driving I can’t imagine entrusting them with technology solutions.

Aaron is knowledgeable and very passionate about his work. Helping Buffalo based businesses like ours not only grow but maximize efficiency is what he does better than anyone I have ever dealt with. His proactive approach to technology and …

Response from the owner

Nick updated my computer system and talked through each change he made. Great service.

Amazing small business on the rise! Everyone from Prizm Tech is always very helpful and determined to solve any issues you may have. One of the best MSP's out there!

I cannot say enough good things about the folks at Prizm! They saw us through a full technology and network overhaul and were great to deal with every step of the way! The managed IT services they provide are also a huge help to us and always address whatever we need as soon as possible!