Burnham Network Solutions LLC Kirkland - MSP Reviews, Trust Score & AI Analysis

Burnham Network Solutions LLC operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 5 (22 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Burnham Network Solutions LLC

84
Trust Score
22
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Kirkland, Washington

Burnham Network Solutions LLC Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Security-focused operations
network
marcus

AI Review Intelligence Summary

Based on 22 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, a security focus.

Customer Review Highlights

Laura Stacy

We are new customers of Burnham. We have had incredible customer service. They completed the project efficiently and the way we requested it. They are knowledgable and available. We will be giving them our business in the future....

Mike Ong

Professional, knowledgeable, easy. Got exactly what I wanted....

Greg Teather

Super high-quality non-intrusive installation work in a challenging residential home. They were able to make my ideal home network config reality....

Alyse Combs

I am extremely happy with the support I received and would absolutely recomend! They were timely, great communicators and provided great guidance to help us arrive at a solution that solved our issue!...

Brenna Lutz

Marcus and the team were so great to work with. They spent the time to ensure my internet was working well, and even followed up with me a week later to validate that all was still smooth sailing. I would recommend this company to anyone looking to improve their internet setup!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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