CellAntenna Wireless (Fort Lauderdale) - 4.3/5 Rated MSP Reviews & Services

CellAntenna Wireless is a Balanced MSP based in Fort Lauderdale, holding a 4.3/5 rating across 11 reviews. Customers most often mention Professional client interactions. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.3 (11 reviews) AI Trust Score: 56/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for CellAntenna Wireless

56
Trust Score
5
Analyzed Reviews

😊 Positive: 80.00%

😐 Neutral: 0.00%

😠 Negative: 20.00%

🌐 Visit Website

Fort Lauderdale, Florida

CellAntenna Wireless Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Professional client interactions

Most Common Customer Feedback Themes

Professionalism concerns
marco
working
away
experience

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Cheryl Wallace

Marco and Russell are great ... I was working with Marco through email and then the two of them called me directly, to provide me with some info that might help me what I was looking for. They are to far away from me to be able to afford …...

James Abdo

Great experience working with Cellantenna, family atmosphere !!...

Marco Seixas

Great professionals and fair price....

Ngọc Ánh

They did excellent for us. I highly recommend them for high quality installations. Very professional....

Elyssa Kelly

I had a terrible experience trying to do business with this firm. Leadership that answer the phone are highly unprofessional, rude and discriminatory. Stay away...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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