Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 84.62%
😐 Neutral: 3.85%
😠 Negative: 11.54%
New Braunfels, Texas
CenTex Computers Quotes?Based on 26 reviews averaging 4.5 stars, overall feedback is excellent. Customers most often mention strong communication.
Charged me $200 to reinstall windows and reinstall some thermal paste. My problem still persists months later, and he told me he would charge me another $200 if I really wanted the issue solved. …...
I had an excellent experience with Jeff at CenTex Computers. From the moment I called, he was friendly, professional, and incredibly knowledgeable. He quickly diagnosed and removed malware from my laptop, explained everything in a way that …...
Do not drive to this store the posted hours on maps is incorrect. I busted my butt to get over here on time before closed but there's a sign on the door that says by appointment only. I wish I had known that before taking the drive. They …...
Jeff was extremely busy but was able to turn my fix around in 2 business days. It probably would have been 1 if he didn't have to order parts. He is extremely professional, he kept me abreast of the current situation through the entire …...
If I could give six stars I would! thank you Jeff for helping me and saving all my data and my computer is running great again, I will recommend your services!!!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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