Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 96%
😐 Neutral: 0%
😠 Negative: 4%
Brooklyn Park, Minnesota
Central Telephone Sales and Service Quotes?Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus.
For a company that states that their primary service is phones they do a horrible job at answering and returning them....
This company is phenomenal. The lady on the phone was excellent at getting someone out quickly. And the technician Erin could not have been better. He went above and beyond, and his service was outstanding. White glove service all the way through....
With great planning on Central Telephones part we were able to move from PBX system to VoIP with only a 10 min or less downtime with our phones. New phones are working great. Thank you for being a excellent business partner and helping us achieve our goals....
Great company with wonderful customer service. I can’t say enough nice things about the team at Central Telephone! Thank you to Brian and Carrie for always being there to help me when issues come up, you guys rock!...
From Andy in Sales to Ash and the Install and Support teams, everyone was fantastic! I had a specific need, and they delivered an effective solution. The process was smooth—we were up and running quickly, and they addressed all my questions …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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