Century Link Longmont - MSP Reviews, Trust Score & AI Analysis

Century Link operates as a Balanced MSP with notable strengths in Professional client interactions. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 1 (16 reviews) AI Trust Score: 31/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Century Link

31
Trust Score
14
Analyzed Reviews

😊 Positive: 0%

😐 Neutral: 0%

😠 Negative: 100%

🌐 Visit Website

Longmont, Colorado

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Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Professional client interactions

Most Common Customer Feedback Themes

Professional client interactions
internet
money
constantly
responsiveness

AI Review Intelligence Summary

Based on 14 reviews averaging 1.0 stars, overall feedback is below-average. Customers most often mention professionalism.

Customer Review Highlights

Mansour Alipour-fard

There is no CenturyLink store here....

Wendy Wills

Doesn't exist...

Emcee SupremeJustice

Why are we paying for “high speed” internet that doesn’t even work half the time and cuts out when I’m sitting in my bedroom? Total waste of money we’re just switching to using our cellular data it’s faster and cheaper and I recommend anyone else in Longmont do the same...

Kiki Lebeauf

Worst Internet I've ever had. $180/mo. for one router and basic internet. Near constant drops 24/7...

Wanda Smith

Worse help possible...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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