Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0.00%
😐 Neutral: 0.00%
😠 Negative: 100.00%
Charlottesville, Virginia
CenturyLink Quotes?Based on 5 reviews averaging 1.2 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.
Repair team never showed up to 3 different appointments, help desk was unable to assist beyond “instructions for restarting the router”. Billed monthly for phone and internet but neither service has ever worked or been activate from the …...
Unethical company. Set up install to address slow internet speeds. Been a customer for 10+ years and their merger with quantum fiber...
I've had centurylink 2yrs not happy especially having to talk to someone who barely speak english....
I have been working in IT for 20 years and this is the worst company I have ever dealt with. We had a service outage that they failed to respond to repeated requests about for 6 days straight. I missed my online classes, I was behind for an entire semester. This company deserves to be put out of business....
DO NOT USE. The worst customer service. I would leave 0 stars if I could. I had internet for 1 week before it shut down and they blamed my router. After talking to about 10-12 very rude customer service representatives over 48 hours I …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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