Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0%
😐 Neutral: 0%
😠 Negative: 100%
Layton, Utah
CenturyLink Quotes?Based on 25 reviews averaging 1.0 stars, overall feedback is below-average. Some reviewers raised concerns about technical execution concerns.
Made several appointments to get my landline phone fixed and nobody shows up...
Worst company ever!! An hour on the phone and it took me everywhere but where I needed to go. I finally got ahold of someone and she either didn't understand English or was AI that couldn't understand. …...
Century link has the worst customer service anywhere....
Awful company!! Hardest company to get a hold of. Plan on calling for 30 min to figure out the game of how to speak to someone. Once you do get someone, they won't just answer your question, they skirt around the answer. I 'upgraded' to …...
Centurylink is awful do not sign up with them I'm on my 7th install reschedule have spent multiple hours trying to resolve my problem have been lied to multiple times by multiple agents!!! Run away ?♀️ ?♂️ ?♀️ ?♂️ …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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