ClearNet Communications Kent - MSP Reviews, Trust Score & AI Analysis

ClearNet Communications operates as a Balanced MSP with notable strengths in Fast response times, Strong communication, Professional client interactions. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 4.8 (19 reviews) AI Trust Score: 72/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for ClearNet Communications

72
Trust Score
19
Analyzed Reviews

😊 Positive: 94.736842105263%

😐 Neutral: 0%

😠 Negative: 5.2631578947368%

🌐 Visit Website

Kent, Washington

ClearNet Communications Quotes?

Operational Assessment summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Strong communication
Professional client interactions

Most Common Customer Feedback Themes

Strong communication
Professional client interactions
Fast response times
clearnet
project

AI Review Intelligence Summary

Based on 19 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention strong communication, professionalism, responsive support.

Customer Review Highlights

Ben Simmons

Great experience working with ClearNet. Had a project to install a new fiber run in a building with multiple tenants and they completed it without issue. Great communication, always on time, great pricing, and quality work. Also went …...

Christopher Ockenfels

5 Stars hands down - Proficient and Professional. Rick and his team showed competence and professionalism throughout our project, and experiential knowledge of city/state codes and industry standards. They represent BICSI well, and it …...

T Schaffert

Olympia Orthopaedic Associates partnered with ClearNet Communications on its new 50,000 square foot Hawks Prairie Surgery Center and Clinic. ClearNet was outstanding - easy to work with, great communication and very thorough. From developing the quote to the final walk through, they delivered!...

Yukari Mihashi

They are the best cabling partner ever. Sometimes we have unfortunate troubles at projects, but I trust how they resolve those situations. Very informative and reliable on estimate process. I will keep contact for future project again!...

Vince Trent

Clearness Communications did excellent work on our entire infrastructure. They installed surveillance cameras, ran professional data cabling throughout our facility, set up our network, and got all our phones working seamlessly. The team …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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