Clicktel Inc. Hollywood - MSP Reviews, Trust Score & AI Analysis

Clicktel Inc. operates as a Balanced MSP with notable strengths in Professional client interactions. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 2.8 (10 reviews) AI Trust Score: 36/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Clicktel Inc.

36
Trust Score
8
Analyzed Reviews

😊 Positive: 50%

😐 Neutral: 0%

😠 Negative: 50%

🌐 Visit Website

Hollywood, Florida

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Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Professional client interactions

Most Common Customer Feedback Themes

Professional client interactions
comcast
after
years
customer

AI Review Intelligence Summary

Based on 8 reviews averaging 3.0 stars, overall feedback is mixed. Customers most often mention professionalism.

Customer Review Highlights

Marie-Claude Pare

Terrible service and no call back after several attempts...

Avery Witter

My father lives in Kahlua gardens Lauderdale lakes Florida. He does not have access to their website to manage his account. when we called the company and inquired about the access the customer service agent says her boss wasn't in today …...

Maria Miliotis

I am in the process of suing this company. After a year of paying repeatedly for internet going out because of old equipment and bad cables, I had to pay hundreds scamming and blaming me for the lack of WiFi and to buy my own equipment …...

Michelle Allain

I have been doing business with ClickTel for several years and I am very satisfied with the service and professionalism of Mr. André Villeneuve's team. I encourage anyone who wants French channels, internet, or telephone service to do business with this company. Michelle Allain...

Robert Branchaud

I've been with Clicktel for over five years, after having been, like everyone else, a customer of satellite TV and Comcast for Wi-Fi and phone for many years. I've finally found a complete service including cable (since they are a Comcast …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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