Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 53.846153846154%
😐 Neutral: 7.6923076923077%
😠 Negative: 38.461538461538%
Chico, California
ClockShark Quotes?Based on 13 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention helpful support.
Let me say, we have had the best service experience ever. Austin and Lianne are the absolute best. We integrated Clock Shark with ADP. And frankly, the Clock Shark people (Austin) saved the day in every aspect. Its a great app, fair …...
The worst app, it doesn't work properly and they take no responsibility for anything. I don't know how anyone could give it 5 stars; they must have written those reviews themselves because they're also very rude....
Clock shark is working with me to correct a software bug. It took a little bit of pushing but they are covering the cost of the features that the bug is blocking. Thanks for standing by a customer that loves your Software!...
Customer service was garbage. I cancelled a month ago and still got charged. Went to cancel again and request a refund and got denied. The app itself has tons of bugs and the UI isn’t too friendly. Overall would not recommend...
We have used this for 5 years at work. In the beginning it was fast and efficient but lately and particularly TODAY the server issues are just to much and to frequent to be efficient. I've spent almost 4 hours to do 12 people's time card. I …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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