Cloud City Vaporium (Pensacola)

Best vape shop!! The staff is amazing and takes care of their customers. I've been coming here for years and love them.

If I could give 0 stars I would... The customer service I was expected wasn't at all what I receive... First off I go there because a friend that recommended the shop told me they let my try the juices. I ask they said no not even for money …

Great place. Staff are super cool and chill.

This isn't my usual store just because it's a little far away from my house, but my usual place wasn't open yet. These guys were very helpful and really nice. I will be back!

I never rate and review a business... that's how great this place was. With a business lile this, you rely on people to return for more coils, juice, etc And although this was my first time checking the place out, I'll definitely continue …

I'd like to say how impressed I am to going to this cloud City vape today. I always go here with my grandpa. Today there was someone new working named steven. He answered all my questions, he was helpful with looking at was wrong with my vape and was being very patient with all my questions. Thanks man!

Sales person was very helpful and nice! I lost my vaporesso and thank goodness you had one left!

The people here are very friendly and Melissa is awesome. This is the only place I come to and I have tried several places, but nothing beats the customer service here. Highly recommend this place

As I'm on my way to Cloud City, I figure now is a great time for a review. I drive to Pensacola almost weekly just to see Melissa. She always keeps up with the latest information about her products and is ready and willing to answer any and …

I've been vaping for about a year, and Cloud City Vaporium is easily the best vape shop I've been to. These guys have the best selection of house brand and third party juices I've ever seen. I'm 31 years old, but I feel like a kid in a …

I would have to say from all the shop this one is up there as the best from the workers and experience I have any questions you need they have the answer so many juice to choose from love the fact that I told them about a juice I liked a …

Very good customer service. I've been there twice and was immediately greeted and had all my questions answered. I will continue shopping with cloud city. And their price's are competitive with what I've found online.

Always a good experience. Always friendly and helpful.

I love this place I live 30 mins away and I'll drive to this store every time

We've been going to cloud city for a while now (a week or two after opening). The store has grown and the customer service is great. The staff is very knowledgeable and will always help you with any questions you may have.

Yeah I had to go here because I want to try some gummies they had the Delta at 8 it was pretty good the guy explained the different wraps to me so I got educated so that was great so I'll definitely be going back

I love this shop, they are so friendly and stand by there products. I bought a tank from them it messed up on me and I took it back they replaced it no issues. I would recommend them to anyone there juice is awesome too fast friendly …

I personally shop at this location at least once a week the staff are all very knowledgeable and friendly. They have a wide variety of vapes ,edibles, smoke ables, and more. They also add new stuff pretty often, which is cool. They offer a …

(Addison. Bearded guy)? Helped me out picking a new vape. He was extremely helpful and respectful. Not pushy or obvious upselling me. He listened to my needs (pack a day smoker ) and showed me a more than fair priced product, and informed …

Great service! The lady behind the counter was very helpful and patient while I tried to explain what I was looking for,she hooked me up and the cost was less than I expected..THX

I had a few questions about the products. I was treated professionally and most importantly left the store with a product that works for me.

Everyone is always super friendly and they know a lot about different types of vapes. I love they have a rewards program most places don't.

I love this store! The employees are always attentive, courteous and knowledgeable. The store offers a wide variety of products and is kept clean. I absolutely recommend them to anyone looking for a new vape store.

Very chill shop with an awesomely knowledgeable staff. They have an excellent selection of the latest and greatest in juices and devices. When I started vaping, Melissa and Addison helped me pick out a sweet setup, and even went over how to …

Almost always have our brand of vapes. Halo Menthol Ice 6mg & Subzero 3mg. If they don’t have it one week they will get it by the next week. It’s much appreciated.

The people here are nice whenever I come in and they're always willing to answer questions and educate people who aren't as knowledgeable in the culture. Great place here in Pcola

My son and I came down to FL on vacation. This vape shop is GREAT!!! Oh my gosh, the gal working was awesome! She recommended some great new juices and let us try them all. The store has a comfortable layout and they had some of the brands we haven't been able to get in IL. Wish we lived closer. Highly recommend this place!!!

The people here are amazingly knowledgeable and even after not being in the shop for over 2 years they remembered me and my wife. Couldn’t ask for better people and customer service

Cloud City is my neighborhood vape shop, and I'm so glad it is! They have a ton of juices and hardware at great prices to choose from, but the service is is what's outstanding. Melissa is the best! You can go to another vape shop and find supplies, but you won't find the level of customer service anywhere else besides Cloud City!

Best vape shop in Pensacola! Always have any answers i need and capable of covering future questions i might run into. I’ve checked out several other places in town and this one tops them all. Great selection on juices, latest mods, just …

The prices for the water pipes are really good, I paid $100 more for the same pipe at another store. The delta-8 flower is also good.

Could not ask for a better experience... The gentleman that assisted me was so patient with me and was willing to answer any and every question I had about the products I was looking at... thank you cloud city!!!

My wife and I went looking at a few vape shops in the Pensacola area and we decided to pop into cloud city mainly looking for some juice we are quite new to vaping...The gentleman that was there on Sunday afternoon was phenomenal he was so …

This is our go-to vape shop! Very friendly and knowledgeable staff. They aren't pushy and they take the time to get to know you. They have a wide variety of ejuices and a great variety of mods and RDAs. I definitely recommend coming here if you're a first time vaper or you've been vaping for awhile!

Amazing Shop! Good prices, and a lot of great products and customer service!

I’ve been to almost every vape shop in pcola over the years and cloud city is the best. They quickly get me in and out and that’s great since I drive from across town every week for my juice.

I was just here and got the best customer service and explanations I could ask for.
Being from out of town and having a tank mishap the gentleman running the shop …

This is more than a store. This place has the nicest people to buy from, talk to and just hang out with after a long day. I've been to other shops but no other compares to Cloud City!! ***UPDATE*** …

Great people. Great prices. Great selection.

We love this place. Staff is always extremely knowledgeable and kind. Melissa is always one of our faves to stop in and see at the Navarre location . We highly recommend Cloud City Vaporium to everyone we talk to. Every location is great.

Great service and love the variety they have. My main vape store I go to.

After problems with Dr Vape it, I stopped in to check it out as an alternative and I love it. Melissa was super cool, helpful and fixed my mod for me. Above and beyond customer service and they definitely won me over as a new customer.

No matter who is here working, they are always very friendly and helpful and I love they use a points system to get discounts every so often.

I’m new to the area and wanted to find a good vape shop. First visit was the best experience I’ve had since I started vaping. Huge selection and every liquid I tested was amazing, super chill atmosphere just to hang out in and test liquids, …

Purchased a few Runtz vapes and had to return several because they don't work. I tried to return one today that stopped working and the owner refused to take it back, saying he couldn't tell how much vape was left. He also admitted these …

My wife and I have tried several Vape shops over the last few years since we quit smoking tobacco and started vaping. Our only regret is that we didn't find Cloud City Vaporium sooner. The staff is great - Melissa (Mel), Mitchell and …

Absolutely love this vape shop! Chris and Mel are amazing and very knowledgeable with any juice, mod, or tank that they stock (and those that they don't). Mel is amazing at building coils and helping to get your dripper or tank set up. Moe …

Great store. Staff is very knowledgeable and friendly.

Stephen was so knowledgeable and helpful! This will be my go to place for vapes and such ;) Highly recommend!

The store is in a convenient location easily accessible by foot or car. The store is well lite with counter seating where you can browse by tablet. They have a large variety of vapors and accessories. The staff is knowledgeable not only …

This is legit the only vape shop where you can physicially touch vape juices allowing you to pick it yourself and not like other shops where you have to ask what’s on the menu. I wear glasses and still can be blind as a bat…?? please don’t ever change this setting for us blind people! ?? will come back for more! …

The best Vape Shop I've ever been to!! Always has what I need in stock. They have the most knowledgable and best customer service anyone would want!!

Love the customer service I always receive! Thank you.

Shop local! Make Cloud City your go-to vape shop. Employees are awesome and know all about their products. Discounts for Medical Marijuana Cardholders. They also support local artists and entrepreneurs producing unique, local creations. …

Employees are extremely helpful, patient, and kind. I love coming into this vape store!!

The only place that had the new tank I was looking for in stock. Most others I called didn't even know what it was. Friendly and knowledgeable sales and service. Fair prices. Overall great experience.

I might have written a review before but not often do I care enough to do it. But I will for this place because they deserve all the appreciation I can give them. I'm trying to quit smoking and had thought about vaping a few times. I …

If your customer treats you with kindness and respect, you should do the same. Walked in to check the store out with my husband. He said hello to the employees who did not respond and glared at him. The woman at the front was short with us …

The staff are always helpful, professional and very courteous. I have learned to rely on their knowledge and don’t wish to shop anywhere else. Thank you Cloud City!!

Love the guys who work here! Always so friendly <3

I've been here 2-3 times total (when I'm in pensecola) and never been let down or disappointed with the service. I highly suggest looking into this store.

Every time I go in I’m hit with amazing service, the options are of great range with quality choices and a flexible pricing variety. 10/10 would recommend

Staff super knowledgeable about the different products and was able to give me options for a solution! In my book customer service is the way to my heart! Thank you for an amazing experience as usual!!!

Coming from a big city to a small city like Pensacola, it is really difficult finding a place that sells good quality juices and vapes. They are truly amazing! For instance if there’s a certain brand of juice that you like, they will make …

Best shop in Pensacola. Got everything you need and more. Staff is extremely kind and helpful. Sierra is the Best!

HIGLY RECOMMEND!! I’ve been shopping here for about a year now and it’s my go to spot. Have yet to have any issue with them. Employees are very knowledgeable and friendly. Plenty of products from Vapes to THC.

These guys have great product knowledge and a huge selection of top notch products. I was in town visiting and lost my vape and they were there to hook me up for a great price. Definitely one of the best shops I've ever been to! Thanks guys!