cloudIT

Response from the owner

cloudIT continually exceeds expectations. Always helpful and professional

I had a small problem today with Adobe freezing on me. A member of my team helped solve the problem in no time at all so I can continue with my work. Cloud IT has kept our company running smoothly for years now. Will recommend them to anyone.

The Tech's I work with were prompt, courteous and professional, they fixed my problems timely and if they didn't have the answer to the question, they would immediately 3 way someone in who did know the answer. I would refer them to anyone having technical issues! Thanks again guys

CloudIT was able to walk me through the issue immediately and my computer is working just fine
Thanks for the immediate response

Fast service and the issue was resolved within minutes.

Responsiveness, Quality, Professionalism, Va…

I called them about a phishing site that popped up on my laptop and I called them and took care of the problem of removing the site and also blocking it while I was on the phone with them

Cloud IT has been very friendly,with prompt assistance

Response from the owner

Great support as always!
Many thanks!
Peace Lutheran Church
Peoria, Az.

Nazir M got us through a scary Quickbooks problem…excellent customer service!
Peace Lutheran Church

I appreciate your customer service and expertise in fixing our team computers. It makes a difference when one is stressed about what might be lost!

Awesome service

Cloud IT goes above and beyond to be there when needed. Thanks to James, Mel, Matt, Bert, Stephen and the entire team to address the major IT tasks to move us from the office to home offices!! You are the best!!

Response from the owner

I really enjoy having CloudIT as our support team. They are very reliable and go the extra mile to ensure our company stays productive.

I have been working with this company for the last three years. They provide great service and competitive pricing.

Dale & Ron are always on top of it, we've been with this company for a long time now and just recently we needed help recovering a file from our server, the efficiency and execution of the recovered file was amazing and very impressive to say the least.

TOTAL CUSTOMER SATISFACTON & TOP TECHNITIONS!!!!!

Response from the owner

We have been using the services of CloudIT for about 5 years and have been pleased with their service. We have had some complex issues that requires coordination with software vendors and others and they have really dug in multiple times to assist and get us back up to speed quickly.

The cloudIT person knew exactly what I was asking about and set my mind at ease.

Great Service. Always responds to our issues quickly.

I believe its Logan prat, but if not. I just know whoever I spoke too was moreeee thanks enough help ! Appreciate it.

Response from the owner

Grant got my pass word reset quickly and easily. They are always great to work with.

Cloud It has been very helpful and available when I have had access issues at all hours

I waited 3 years to post this review so it would a "true" review. I am one man operating 2 companies with multiple networked computers and printers from old to brand new. Before I teamed up with cloudIT, I was spending more than 600 hours …

We use them for the business I work at they have great customer service and are very knowledgeable about cyber security

CloudIT has proven a good partner. They are responsive and have provided our IT team with a deep technical resource. They go above and beyond when needed. Thank you, William!

Consummate professionals!

Not going to lie this is the worst cloud support services i have ever dealt with. I have to use them because this group was hired by a company I do work for. Took them 4 days to get back to me only to find I still can' t get connected on …

cloudIT is by far the best IT group that I have ever worked with and I highly recommend them. They are prompt, thorough, efficient, professional, and always follow through. They truly care about your business and understand the urgency of getting your computer needs met so you can focus on your business.

Great service with a knowledgeable staff that fixes issues quickly!

My IT guys are the best anyone could ask for. Thanks Guys!

IT issues resolved in a professional and timely manner. Tech went above and beyond and exceeded my expectations. Highly recommend Cloud IT.

cloudIT came to my rescue once again! This is a great company with which to work.

Grant is the best.
Every time i call cloud it and talk with him he makes it so ez.
and he explains everything. …

This company is great! They are quick to respond when we have issues and their staff is friendly, knowledgeable and very easy to work with. I would recommend them to any business.

CloudIT is not good.

Responsiveness, Quality, Professionalism, Value

Once you have an issued they response quickly and get the problem resolved.
the technicians are professional and great attitude.

My PC was cleaned up by the CloudIT team, aka Dale Bastow. He was remarkable. It appears my problem came under the guise of a Webb Root Problem so it was under warranty and the solution was free of charge. (I think, no confirmation on that yet) But still, they solved my problem.

Great company! Always there to help out if we have problems.

If you are tired of being the only IT person in the company, and you need assistance solving problems faster, cloudIT is a great solution.

Very knowledgeable and professional. Solved my problem quickly.

Responsiveness, Quality, Professionalism, Value

Response from the owner

Todd proactively called to remind me I had an open ticket from the day before. He quickly got my company email loaded onto my phone. He made it very easy.

Would give them 10 stars if I could! Thanks for all your support!

CloudIT support professionals always respond quickly, and never fail to quickly solve my problems. They are also very patient, and will explain, to any level of detail that you want, what steps they took so that I can solve the same sort of problem in the future on my own. Kudos++!!

Cloud IT provides amazing IT support for small businesses. I have been completely happy with their services and staff. Cloud IT has some of the most skilled workers I have ever encountered. As a small business when my website went down …

Best experience ever. Everyone is very knowledgeable, friendly and helpful. Grant is always helpful and friendly

If you have a business your computer's need protection and when your computer is having an issue, having a trusted and knowledgeable team to diagnose and troubleshoot is absolutely necessary. I would highly recommend contacting CloudIT for all your networking and computer monitoring needs.

Outstanding customer service and results. So happy to have this company on our team.

Response from the owner

They are very responsive and have helped our organization grow safely!

We have been working with cloud IT for a number of years now. They always provide good service and help to resolve our issues in a timely fashion. We appreciate they are there for us in our time of need so we can continue to run our …

Terrible customer service and technical support.