CMIT Solutions MSP Review: Ratings, Trust Score & Services in Peoria

CMIT Solutions is a Security-First MSP based in Peoria, holding a 5.0/5 rating across 16 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Security-focused operations, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (33 reviews) AI Trust Score: 87/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for CMIT Solutions

87
Trust Score
53
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Peoria, Arizona

CMIT Solutions Quotes?

Operational Assessment summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Security-focused operations
Strong communication
Professional client interactions

AI Review Intelligence Summary

Based on 53 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, a security focus, strong communication.

Customer Review Highlights

Cheri Chapman

CMIT Solutions provides outstanding IT support for our corporation. Their responses to our requests are immediate, professional and courteous. The support team always follows up to be sure our needs are met. So grateful to have this excellent team working on our behalf....

Juliette Collin

Our company added IT managed services by CMIT several months ago. They made the onboarding process completely painless and have been very responsive to all our questions and issues as they come up. We feel confident we are in very capable hands. Highly recommend Todd Haness and his team!...

Ronnie Teaff

Very responsive and completes task timely....

Gladyn Patterson

Danny was awesome support to me this morning! He was able to quickly resolve the concern so I can continue my workday! Thank you!...

Rose Ellen DeSimone MCHS Asst Dir

CMIT has been a pleasure to work with. They are fast, responsive, and professional. Thanks CMIT!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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