CMIT Solutions of Manhattan Brooklyn - MSP Reviews, Trust Score & AI Analysis

CMIT Solutions of Manhattan, Brooklyn operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 5 (9 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CMIT Solutions of Manhattan

82
Trust Score
9
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Brooklyn, New York

CMIT Solutions of Manhattan Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
cmit
business
highly
computer

AI Review Intelligence Summary

Based on 9 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus.

Customer Review Highlights

Aida Razinsky

Our experience with CMIT has been excellent. All we needed to do was to let them know that we were having computer problems and we were helped immediately. All was taken care of in very professional way....

Ariana Pollard

Amazing services given by this team! Thank you for ensuring my business safety and security! I highly appreciate and recommend them!...

Gethin Huckle

CMIT are the best in the business. Fast and courteous responses, highly knowledgeable and a strong value proposition. Highly recommended!...

Nicolette La Rose

This company did great things for my business… I highly recommend them!...

PortSide NewYork

During the pandemic, IT issues grew like dustbunnies at our nonprofit PortSide NewYork, and we just got some great Spring Cleaning from CMIT Brooklyn North, and they work on ships! Our office (until we get building space) is on the historic ship Mary Whalen in Red Hook....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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