CompareMSP

CMIT Solutions Orlando - MSP Reviews, Trust Score & AI Analysis

CMIT Solutions operates as a Security-First MSP with notable strengths in Fast response times, Strong communication, Security-focused operations, Personalized customer experience, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 5 (70 reviews) AI Trust Score: 93/100 White-Glove MSP Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for CMIT Solutions

93
Trust Score
70
Analyzed Reviews

😊 Positive: 95%

😐 Neutral: 0%

😠 Negative: 5%

Orlando, Florida

CMIT Solutions Quotes?

Operational Overview summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Strong communication
Security-focused operations
Personalized customer experience
Exceptional customer satisfaction

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 10-100 employees organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>

Most Common Customer Feedback Themes

Responsive IT support
Professional and knowledgeable staff
Effective problem resolution
Strong customer service
Proactive security management
Support for remote work
Personalized service
Training and education

AI Review Intelligence Summary

CMIT Solutions is highly praised for its responsive, knowledgeable, and professional IT support, consistently delivering quick and effective solutions across various technical issues. Customers appreciate their personalized service, proactive management, and strong communication skills, which contribute to smooth IT operations and enhanced productivity. The team is noted for being friendly, patient, and thorough, with special mentions of individual staff members for exceptional service. CMIT's expertise in security, remote work support, and training further strengthens client confidence. Despite one negative review regarding persistent unsolicited calls, the overwhelming sentiment is positive, highlighting CMIT as a reliable and trusted IT partner for businesses of all sizes.

Customer Review Highlights

andrew magnus

CMIT has been our IT provider for just over a year. During that time they have been very responsive to my needs and receptive to my IT budget. I highly recommend them to companies of any size....

Beyer Brown

Great Service and communication! Love working with the company and their team! Their expertise is unparalleled compared to other IT companies we have worked with and we are excited to have them apart of our team! They cover everything you can imagine and more! Best IT Company around!...

Billy Nendza

Constantly calls everyday and leaves half messages on my voicemail. Called and told them to quit calling but the calls keep coming. I don't know what they are selling, nor do I care. And obviously they won't care about you either if they won't listen to my simple request to leave me alone....

Brannon Wright

CMIT is the Porsche of IT services. Techs are crazy knowledge & always super quick to respond. I own a small/mid-sized company & have been using CMIT for 4 years. I would highly recommend that any size company utilize their personalized …...

Cassidy Sage-Brown

My company recently hired CMIT Solutions after our emails & bank account were hacked into THREE TIMES with a different security team! So far they have been very thorough, and quick to respond to any of our concerns/questions. I like that they have monthly training videos for everyone to quickly complete and further educate ourselves....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Questions & Discussions

Ask questions, share experiences, or discuss CMIT Solutions.


No discussions yet. Be the first to ask a question about CMIT Solutions.

🚀 Get Free Quotes

Get and compare quotes from up to 3 local MSPs
CompareMSP may receive a referral fee from MSPs when you request a quote. This does not influence our rankings or trust scores.