CMIT Solutions St. Louis (Saint Louis) - 4.9/5 Rated MSP Reviews & Services

CMIT Solutions St. Louis is a Balanced MSP based in Saint Louis. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.9 (54 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CMIT Solutions St. Louis

81
Trust Score
25
Analyzed Reviews

😊 Positive: 96.00%

😐 Neutral: 0.00%

😠 Negative: 4.00%

🌐 Visit Website

Saint Louis, Missouri

CMIT Solutions St. Louis Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Security concerns
cmit
needs

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support. Some reviewers raised concerns about a reported security issue.

Customer Review Highlights

Evette Angeles

We've worked with CMIT for over 7 years. I have found them to be extremely competent and pleasant to work with. Their customer support is outstanding!...

Michael Richardson

Attempted to bring on to be my IT Service Provider. Pressed 2 for sales, got an agent. I then spent some time reviewing my needs with her, she responded with "let me take some notes and I will get you over to sales". She transferred me, the …...

Rhonda Duncan

CMIT is great! They get back to you in a timely manner and have your problems fixed as soon as possible. I definitely recommend them for all of your IT needs....

Todd Schweigert

CMIT has been our IT solutions consultant for the last 8-10 years and have received top notch service during that time. They spend the time to review our IT systems / components and keep us abreast of items that need to be modified, new …...

Andy Branz

CMIT does a fantastic job for our team. They are quick to respond and very thorough when it comes to solving problems. Highly recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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